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Right now they're holding it forever, but I'm sure the ever expanding user base will have them review that policy. I don't recall a user ever having success on getting the URL reassigned by contacting support, but maybe companies have better luck.
If this is about the actual login name for the account, it won't get changed, but since no-one but your company will ever see it, pick whatever you want.
You can try contacting the URL owner, that would be one option. If you can't make him change it, just think of something creative, as you suggested. People love creative names!
Get your own thread and stop cross posting.