Zaraxe Dec 4, 2023 @ 3:35am
Gift error
So I tried to gift my friend prime status for cs2 I tried few times and got an error ( I got enough money and I pay from the steam wallet) any explanation? I really wanna gift my friend that. I wrote a mail to steam support now I'm waiting. Does anyone know why does this happen and how can I resolve that?
Originally posted by Ettanin:
The system suspects commercial usage of wallet funds which is forbidden by the Steam Subscriber Agreement.

There were too many people trying to profit from market revenue by undercutting Valve through offering real money trading ("You give real $$$ I buy game X with wallet $$$ for you").

Contact support if you can't use a different payment method. They may lift the restriction, but if they refuse to lift the restriction, their say is final.
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ReBoot Dec 4, 2023 @ 3:37am 
If you don't want to wait, try to gift using another payment method.
The author of this thread has indicated that this post answers the original topic.
Ettanin Dec 4, 2023 @ 3:37am 
The system suspects commercial usage of wallet funds which is forbidden by the Steam Subscriber Agreement.

There were too many people trying to profit from market revenue by undercutting Valve through offering real money trading ("You give real $$$ I buy game X with wallet $$$ for you").

Contact support if you can't use a different payment method. They may lift the restriction, but if they refuse to lift the restriction, their say is final.
Zaraxe Dec 4, 2023 @ 3:39am 
I don't want to use another method how long should I wait any idea?
Ettanin Dec 4, 2023 @ 3:40am 
Originally posted by Zaraxe:
I don't want to use another method how long should I wait any idea?
Might be a few days, might be a week or more. There's no solid ETA.
Lilim Dec 4, 2023 @ 3:41am 
Originally posted by Zaraxe:
I don't want to use another method how long should I wait any idea?

You have to contact Steam Support.

You can not solve this problem by waiting.
ReBoot Dec 4, 2023 @ 3:42am 
Originally posted by Zaraxe:
I don't want to use another method how long should I wait any idea?
https://store.steampowered.com/stats/support/
Zaraxe Dec 4, 2023 @ 3:42am 
Thanks
Zaraxe Dec 4, 2023 @ 3:45am 
Got an answer---
Because of this, your account can no longer make gift purchases with Wallet funds. You are, however, welcome to continue purchasing gifts with other payment methods
ReBoot Dec 4, 2023 @ 3:47am 
Well, next time you don't want to use other payment methods, give your friends the wallet card directly.
Zaraxe Dec 4, 2023 @ 3:50am 
Nah I sold one of my cs skins sadly I gotta buy another skin and sent it to her So she can buy the prime
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Date Posted: Dec 4, 2023 @ 3:35am
Posts: 10