Stuck on 'Loading User Data'

[You-Threw]

I was playing Remnant 2 with a friend and I was booted off the match to the main menu, after attempting to start the game back up in online mode it would simply kick me out, I restarted my Computer and now I have a bigger issue.

Steam Client will not login on my account.

I have tried the following with no luck:
- Changing internet connections. (Used Hotspot on phone, got same loop)
- Restarted PC (Several Times).
- Disabled then re-enabled Firewall settings for Steam.
- Uninstalled then Re-installed Steam.
- Ran Steam as Administrator.
- Cleared cache using run commands.
- Logged into my Steam Account on MULTIPLE PCs (Had a friend in another state log out of his and log out of mine and he got the loop. Also logged in on my laptop, still stuck.)

- This is not a Network, Hardware compatibility or a installation issue this is an account issue.

I can login to the steam website, have created a support ticket (they take forever) with no issue.

Any of you ever experienced this before? Any remedies?

[sequenze]

Same issue

[sequenze]

Any solution to this problem??

[Iceira]

Escrito originalmente por sequenze:

Any solution to this problem??

No we cant help you with december issue in januar, this post screams of multi issue in top of each other, if i recall correctly there was both ISP network issue into steam and other have own pc issue and thats why you see multi issue with diffrent Solutions.

+ now you can add do not have past OS anymore after 1januar, they might have more issue with steam service overtime.

[LX]

for me it loads so long and after it loads it just lags

[𝐊𝐞𝐧𝐧𝐲]

To anyone with this issue still, i've tried going into offline mode and then connecting my internet again and it seemed to work.
Np :)

[AsE AwAre]

Escrito originalmente por Brezdomec Kenny:

To anyone with this issue still, i've tried going into offline mode and then connecting my internet again and it seemed to work.
Np :)

This worked for my buddy! Thank youuuuuuuuuu

[wren]

Same issue. Occasionally can get to Steam proper but it just crashes

[isopropanol]

From Alcidias on reddit:

I grabbed config.vdf, loginusers.vdf, and DialogConfig.vdf from Program Files (x86)\Steam\config on my PC
Go into desktop mode, close steam
Paste the files into home\.steam\steam\config
Launch Steam again
and that seemed to fix everything for me. I was able to reboot in game mode and no more loading user data issue.

It worked like a charm for me.

To get into desktop mode hit the Steam button - go to Power - Switch to Desktop
To get the files across you can SD card or use a network share
Using a USB C dock with a mouse and keyboard makes desktop mode easier to navigate
Note: it's easier getting into .steam if you select Show Hidden Files from the menu (I forget the exact location and wording)

As a simpler process, others say that you can:
Go into desktop mode, close steam
Delete the files (config.vdf, loginusers.vdf, and DialogConfig.vdf) in home\.steam\steam\config
Launch Steam again

[ybloC1]

****POTENTIAL FIX****
Okay this worked for me, don't know if it'll work for anyone else. I did the hard reboot by holding down the power button. I have the pin turned on. I click forgot pin then it says it will sign you out. Do it. It will shut down Steam and ask you to sign in. I scanned with the app on my phone and I was in. Currently I'm in the setting screen on system and letting it update. Probably good to check if yours needs to update too once you get it going again.
Hope this helps! 🙂

[megatukad]

i take a week for this issue but still not any solution, please help

[FireWaran]

Escrito originalmente por isopropanol:

As a simpler process, others say that you can:
Go into desktop mode, close steam
Delete the files (config.vdf, loginusers.vdf, and DialogConfig.vdf) in home\.steam\steam\config
Launch Steam again

Thanks, this was helpful and solved my issue on the steamdeck!

[ferdinand]

got it

[erlkonig]

I resolved this unilaterally on my end by removing the Steam/config/htmlcache/ directory.

I then proved that restoring the old htmlcache/ broke the client the same way, and putting the newly created one back in fixed it.

[̸∀η⊥ḯ telegram²]

Still am over here. I been typing via browser because client been bad...

[WINH4X.ttv]

Still can't play the game. N64 Controllers just aren't working. I've bought five different brands for this game.