Hacked and no way to contact VALVE,

[me]

Hi guys,
Is there a way to contact valve as there needs to be a way of contacting them about scammed situation that happened to me. I've fallen for a scam somehow I'm still unsure how but it had to do with API keys, please let me know as this will happen to others too... Remember guys that you can bring VALVE to court over this and dont allow big corp allow hackers ruin you.

[Wolf Knight]

If you have access to the account

Steps to take NOW to secure the account:
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)


Please review how you are logging into Steam, you somehow gave them your log in information. This could of been due to the computer being compromised and redirecting to a fake login, or you using a 3rd party site to login to steam.

Once you are sure you have regained control, you can start trading again. Please triple check any trades you make to be sure they are going to the correct account.

After you have secured the account, please edit your profile back to normal (if it was altered by the hijacker/scammer)

Steam support does not post messages on your profile, they don't give out warnings about pending bans, they dont give time to move stuff, they wont tell you to move stuff. Someone has enough access to the account to make changes to the profile. If you try to move any items, the trade will get cancelled and a new one created sending the items to the scammers accounts.

They do not change your name/avatar unless it violates the rules (advertising, inappropriate language,etc). Such a change would only reset it to the default settings (your steam ID for the name, the default ? avatar for the avatar). This would include an account alert that you have to click a box that says "I have read this"


If you have lost access to the account

Account Recovery
Make sure you are completely logged out of Steam before you start the recovery process

https://help.steampowered.com/en/wizard/HelpWithAccountStolen
https://support.steampowered.com/kb_article.php?ref=2347-qdfn-4366

When doing an account recovery, do not try to rush thru the process. Trying to rush thru normally results in information being missed and time wasted. Take your time and read everything.

Here is a guide that another Steam user was kind enough to make. It will help you navigate your way thru the recovery process if you are having any problems.
https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560

While waiting for support to return the account, figure out how you gave away the account log in (if you havent already done so). All 3rd party sites are USE AT OWN RISK.


if you need to report any accounts, please report them correctly.

if a discord account was used, report it to discord
if any steam accounts were used, report them thru their profile
scammed/stolen items are not returned

[Unn4m3d (♥AUT♥)]

76561198196669118 の投稿を引用：

Remember guys that you can bring VALVE to court over this and dont allow big corp allow hackers ruin you.

No, you can't. And there was 0 hacking involved. You handed out your account information on a silver platter.