I LOST BOTH EMAIL AND THE PHONE NUMBER OF MY ACCOUNT. THEN STEAM SUDDENLY ENABLES ITS STEAM GUARD, NOW I CANT LOG IN TO OTHER DEVICES WITHOUT THE CONFIRMATION CODE, IDK WTF TO DO NOW.

[Sliced Bread]

The account's probably 8-9 years old now. Back then, steam doesn't care what email you put on your account. So my stupid ass kid brain puts a non-existing email while making the account. Now, i cant get any verification code.

[Cathulhu]

Take the following steps to secure your account:

1. Scan for malware. https://www.malwarebytes.com/
2. Check that the email and phone number on the Steam account are still yours.
3. Deauthorize all other devices. https://store.steampowered.com/twofactor/manage
4. Change passwords from a clean computer.
5. Generate new backup codes for your Mobile App. https://store.steampowered.com/twofactor/manage
6. Revoke the API key (there should be no key). https://steamcommunity.com/dev/apikey

Steam does not return inventory items or wallet funds: https://help.steampowered.com/faqs/view/3B6E-B322-2400-8D24

If you no longer have access to your account, read this:
https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560

[Sliced Bread]

Abt the phone number. I lost my old phone a while ago, so yeah, I have no way of confirming my ownership of the account

[Lilim]

Originally posted by Jangkaloy771:

Abt the phone number. I lost my old phone a while ago, so yeah, I have no way of confirming my ownership of the account

You don't need access to the email, phone or password currently tied to the hijacked/hacked account for this to work. Just pick the "I do not have access..." or a similar option when asked.

The recovery process allows you to provide proof of ownership. Do you have any proof of ownership?

[Sliced Bread]

Originally posted by Lilim:

Originally posted by Jangkaloy771:

Abt the phone number. I lost my old phone a while ago, so yeah, I have no way of confirming my ownership of the account

You don't need access to the email, phone or password currently tied to the hijacked/hacked account for this to work. Just pick the "I do not have access..." or a similar option when asked.

The recovery process allows you to provide proof of ownership. Do you have any proof of ownership?

what kinds of proof do they need?

[Pscht]

Originally posted by Lilim:

Do you have any proof of ownership?

My guess is: Unlikely. Where would Steam send the usual stuff when there is no email?

So, it's actual paper receipts or bust.

[Sliced Bread]

I haven't bought anything using that account. so no receipts

[Cathulhu]

Originally posted by Jangkaloy771:

what kinds of proof do they need?

https://help.steampowered.com/faqs/view/40A0-8B4B-B54B-C51A

[Pscht]

If there's nothing on it, just make a new one. And whatever you are losing in the process, consider it the price of the lesson you (hopefully) learned.

[Sliced Bread]

1000 hours on dota

[Cathulhu]

Originally posted by Jangkaloy771:

1000 hours on dota

Irrelevant.

[Pscht]

It might be relevant. If they (correctly) identify OP as a smurf on his next account, it will get banned.

https://www.dota2.com/newsentry/3692442542242977036

[Lilim]

Originally posted by Jangkaloy771:

I haven't bought anything using that account. so no receipts

Did you add money to your Steam Wallet using Steam Gift Cards?

[Sliced Bread]

I have an idea. I still have the account logged in to my pc. If I can make a top up with a wallet code and save the receipt. Will it work?

[Cathulhu]

Usually Valve will require proof of ownership from the beginning of the account creation, not one made five minutes before the ticket creation. Otherwise account hijackers could use that to take over an account completely.

[Lilim]

Originally posted by Jangkaloy771:

I have an idea. I still have the account logged in to my pc. If I can make a top up with a wallet code and save the receipt. Will it work?

If you are still logged in, follow the steps posted by Cathulhu.