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I can't launch steam, so I can't complete this step.
**Step 2: Update Graphics Drivers**
done
**Step 3: Verify Steam Integrity**
set to "Run this program as an administrator", clicked apply, then OK.
Launched steam. Steam Error window popped up, it says "Windows is currently running Steam in Windows Compatibility Mode which can cause issues with some Steam features and running games. Please follow the instructions below to remove compatibility mode..."
I clicked continue.
Steam launches in BPM and crashes.
**Step 4: Disable Third-party Antivirus or Firewall Temporarily**
done
**Step 5: Reset Steam Settings**
Cannot find installlation directory or "userdata" folder. Search results for userdata are located in C:\Windows\WinSxS or C:\Windows\servicing or C:\Windows\SysWOW64
Under C:\Program Files (x86)\Steam\ the files are:
appcache, bin, clientui, config, controller_base, dumps, friends, graphics, logs, package, public, resource, servers, steam, steamui, tenfoot.
**Step 6: Contact Steam Support**
I'll do this.
I did try to copy the userdata file from the new profile to relapse the old one, but it still launched and crashed in BPM.