Account EA and Steam

[TheRealPiPPo22]

Hi I have a problem with my account steam connected with a unknown Account Ea, I contact both the assistances and no one can tell me how to disconnect this two without give the unknown account’s email
Someoca help me?

[Cathulhu]

Αναρτήθηκε αρχικά από Cathulhu:

Then you will have to contact support of the mail provider to regain access to that one.

[TheRealPiPPo22]

Ok but I know only the mail, the me the procedure

[Cathulhu]

You've managed to contact EA Support, i think you'll manage contacting Google support regarding your GMail account.

[TheRealPiPPo22]

Ok but it’s not my email it’s from another person who I don’t know who is this and I don’t know nothing to this person

[Cathulhu]

And why didn't you mention that half an hour ago?

[sim 35th]

Αναρτήθηκε αρχικά από TheRealPiPPo22:

Hi I have a problem with my account steam connected with a unknown Account Ea, I contact both the assistances and no one can tell me how to disconnect this two without give the unknown account’s email
Someoca help me?

Αναρτήθηκε αρχικά από TheRealPiPPo22:

Ok but it’s not my email it’s from another person who I don’t know who is this and I don’t know nothing to this person

Sounds like your Steam account may have been compromised.

Don't remember the order. The last ( << ?) - your account doesn't have to have The API Key - has to be empty.

First like scan for malware (I usually just reinstalling Windows)... Deauthorize all other devices, change password from a trusted/clean device never did it... though my account probably was once compromised check if everything alright with your e-mail EDIT and if phone number here wasn't changed , etc... Generate New Backup codes for mobile app. Seems it all.

https://help.steampowered.com/en/faqs/view/06B0-26E6-2CF8-254C

There How do Steam Guard enabled accounts get stolen?