Cannot buy games in cart

[funkthumb]

When I put games in my cart and go t check out, I press the "purchase for myself" button and it goes to a blank screen. If I go back to my cart the games are still there but I can't buy them!? It just keeps going to a blank screen. I tried to purchase as a gift but the same thing is happening. Any ideas?

[Spacemanvic]

Same....

[cSg|mc-Hotsauce]

Originally posted by funkthumb:

When I put games in my cart and go t check out, I press the "purchase for myself" button and it goes to a blank screen. If I go back to my cart the games are still there but I can't buy them!? It just keeps going to a blank screen. I tried to purchase as a gift but the same thing is happening. Any ideas?

This specifically is an issue with Family View that cropped up a couple weeks ago. Valve and support both know about it.

Use a browser to completely disable Family View first (this is not the same as using the PIN to turn it off). Make sure you are signed into your friends list online first. Then you can use both the Steam client and the mobile app to make your purchases.

You can re-enable Family View at any time after you disable it. The issue shouldn't occur again.

[funkthumb]

I will try that, thank you.

[Parganax]

Have the same problem, Family View is deactivated, in fact was never activated. Tried to buy in client, browser, app, no clue whats going on there.