PC Restarting Everytime I Launch Any Game From Steam After Upgrading My GPU

[Didippp]

As the title said, i just upgraded my GPU from AMD RX 570 to NVIDIA 3060 TI. I have uninstalled the old AMD driver using DDU and installed NVIDIA driver as well. But everytime i launch games from steam, my PC suddenly restarting. But if i tried to play games that are not from steam either AAA or indie games, the games run just fine so i think maybe my steam is faulty for some reason. I have already reinstalled steam but to no avail. Any help would be greatly appreciated. Thanks!!!

[Cathulhu]

Please do the following.
Open the Steamclient, click on Help in the top menu bar, then System Information. Copy all text and post it here.

[ReBoot]

Disable GPU acceleration for web views, restart Steam. Report results. I got a theory what this might be, but let's rule out the most obvious causes first.

[Didippp]

Originally posted by Cathulhu:

Please do the following.
Open the Steamclient, click on Help in the top menu bar, then System Information. Copy all text and post it here.

Computer Information:
Manufacturer: To Be Filled By O.E.M.
Model: To Be Filled By O.E.M.
Form Factor: Desktop
No Touch Input Detected
Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz
CPU Family: 0x6
CPU Model: 0x9e
CPU Stepping: 0xa
CPU Type: 0x0
Speed: 2904 MHz
6 logical processors
6 physical processors
Hyper-threading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: NVIDIA GeForce RTX 3060 Ti
DirectX Driver Name: nvldumd.dll
Driver Version: 31.0.15.4617
DirectX Driver Version: 31.0.15.4617
Driver Date: 11 9 2023
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce RTX 3060 Ti
VendorID: 0x10de
DeviceID: 0x2489
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 20.75" x 11.65" (23.78" diag), 52.7cm x 29.6cm (60.4cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 8191 MB
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: Speakers (USB AUDIO )
Memory:
RAM: 16313 Mb
VR Hardware:
VR Headset: None detected
Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 1441592 MB
Largest Free Hard Disk Block: 403025 MB
OS Install Date: Dec 12 2021
Game Controller: None detected
MAC Address hash: 80b6a18dd7e9a24573686bcaf9443ef857ad3c62
Storage:
Disk serial number hash: 5ecc0732
Number of SSDs: 2
SSD sizes: 1000G,512G
Number of HDDs: 0
Number of removable drives: 0

There you go

[Didippp]

Originally posted by ReBoot:

Disable GPU acceleration for web views, restart Steam. Report results. I got a theory what this might be, but let's rule out the most obvious causes first.

Still not working :(

[大凯]

999

[Cathulhu]

Ok, looks fine so far. Please check your Windows event log for the times where those restarts happened, there should be some alerts with a critical level when that happened. That should help us nail down what caused the restart.

[Dr.Shadowds 🐉]

Do you know the PSU/Power supply unit model in your system?

Please note the RTX 3060 to uses more power than your RX570 and if GPU try to ramp up sucking all party that psu couldn't handle that can cause either shutdown, or blue screen.


Here a test can also do real quick, just turn off Steam overlay then launch game.

You want to do test, and tell us the PSU you're using so eer have idea what could be going on.

[Cathulhu]

https://www.tomshardware.com/reviews/amd-radeon-rx-570-4gb,5028-15.html
RX 570 up to 200 Watts

https://www.tomshardware.com/news/nvidia-rtx-3060-ti-gets-few-benefits-from-gddr6x-says-reviewer
Aftermarket 3060Ti up to 225 Watts. Not that much more and wouldn't explain why ANY Steamgame instantly causes a restart and non-Steam games don't.

[Didippp]

@Cathulhu @Dr.Shadowds i checked event viewer and there is kernel 41 critical error

[Cathulhu]

And what are the details of that error and entries before that?
That particular entry only says that the system rebooted without shutting down properly. Which is something we already know.

[Dr.Shadowds 🐉]

Originally posted by Cathulhu:

https://www.tomshardware.com/reviews/amd-radeon-rx-570-4gb,5028-15.html
RX 570 up to 200 Watts

https://www.tomshardware.com/news/nvidia-rtx-3060-ti-gets-few-benefits-from-gddr6x-says-reviewer
Aftermarket 3060Ti up to 225 Watts. Not that much more and wouldn't explain why ANY Steamgame instantly causes a restart and non-Steam games don't.

Check the chart again for rx570, you see what I mean, I doubt OP would OC his card, or push it that far.

Also we have zero idea what PSU using, as could be on the very edge, or using bad product that can't handle certain amount of power flex at given time.

Originally posted by Didippp:

@Cathulhu @Dr.Shadowds i checked event viewer and there is kernel 41 critical error

Can you do the things I ask earlier?

[Didippp]

Originally posted by Dr.Shadowds 🐉:

Originally posted by Cathulhu:

https://www.tomshardware.com/reviews/amd-radeon-rx-570-4gb,5028-15.html
RX 570 up to 200 Watts

https://www.tomshardware.com/news/nvidia-rtx-3060-ti-gets-few-benefits-from-gddr6x-says-reviewer
Aftermarket 3060Ti up to 225 Watts. Not that much more and wouldn't explain why ANY Steamgame instantly causes a restart and non-Steam games don't.

Check the chart again for rx570, you see what I mean, I doubt OP would OC his card, or push it that far.

Also we have zero idea what PSU using, as could be on the very edge, or using bad product that can't handle certain amount of power flex at given time.

Originally posted by Didippp:

@Cathulhu @Dr.Shadowds i checked event viewer and there is kernel 41 critical error

Can you do the things I ask earlier?

i use Corsair CX 750watt Bronze Efficiency

[Didippp]

Originally posted by Cathulhu:

And what are the details of that error and entries before that?
That particular entry only says that the system rebooted without shutting down properly. Which is something we already know.

it says kernel event tracing in warning tab

[Dr.Shadowds 🐉]

Well PSU fine, and do you have any other warnings in window log or just 41?

Test gpu using benchmark software, like 3D mark, or benchmark unigine.
https://benchmark.unigine.com/superposition

If it crashes from benchmark then may mean faulty GPU. Just by chance did you overclock the GPU, or touch settings for it?

Another test is ram test just something to confirm something, which we want to make sure it not the ram by small chance, as performance between two GPU are quite large, and can allow games to use more RAM when running at higher settings.

I suggest memtest86
https://www.tomshardware.com/how-to/how-to-test-ram

[Didippp]

Originally posted by Dr.Shadowds 🐉:

Well PSU fine, and do you have any other warnings in window log or just 41?

Test gpu using benchmark software, like 3D mark, or benchmark unigine.
https://benchmark.unigine.com/superposition

If it crashes from benchmark then may mean faulty GPU. Just by chance did you overclock the GPU, or touch settings for it?

Another test is ram test just something to confirm something, which we want to make sure it not the ram by small chance, as performance between two GPU are quite large, and can allow games to use more RAM when running at higher settings.

I suggest memtest86
https://www.tomshardware.com/how-to/how-to-test-ram

mainly only event kernel tracing warning and error, i did ther benchmark test and it ran fine at 8k also the ram test ran fine too