Miksu Nov 24, 2023 @ 9:46pm
Unable to prove account ownership
why i'am unable to prove account ownership for me is someone denied that i can't do it anymore

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DarkCrystalMethod Nov 24, 2023 @ 9:49pm 
1. Printed retail receipt(if its still readable)
2. Any email from steam support confirming a purchase of a game or perhaps an in-game item.
3. Reveal to them the first email address your account used(the one used when you made the account)
4. Any CD activation keys from the physical box, humble, gog, etc?

Don't reveal ANY of this here or to anyone else and certainly not before they ask for any of these specifically.
Good luck.
Wolf Knight Nov 24, 2023 @ 9:50pm 
did you create the account you are trying to recover? if you didnt create it, you are not the owner of it.

if you did create the account, then you need to work with steam support. if they ask you for something you cannot provide, simply ask if there is something else you can use as proof.

Account Recovery
Make sure you are completely logged out of Steam before you start the recovery process

https://help.steampowered.com/en/wizard/HelpWithAccountStolen
https://support.steampowered.com/kb_article.php?ref=2347-qdfn-4366

When doing an account recovery, do not try to rush thru the process. Trying to rush thru normally results in information being missed and time wasted. Take your time and read everything.

Here is a guide that another Steam user was kind enough to make. It will help you navigate your way thru the recovery process if you are having any problems.



if you are repeatedly recovering an account, they can refuse to restore it.
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Date Posted: Nov 24, 2023 @ 9:46pm
Posts: 2