Submit W-9 Button not working.

[Disability Shark]

This is driving me nuts, my info is all correct, the button is not grayed out, I just... can't click it. It does nothing. Can anybody help me figure this out? I want to publish a workshop item.

[ReBoot]

What's a W-9 button?

[Disability Shark]

Originally posted by ReBoot:

What's a W-9 button?

When you’re submitting your tax information so you get income for your submitted workshop item, it asks you to submit the tax info as well. To do that you need to submit a W-9 form, at least in the USA. Normally, you should be able to press the submit button, but for some reason it just won’t click.

[cSg|mc-Hotsauce]

At the bottom of this page... https://help.steampowered.com/en/accountdata

Include a screenshot of the button not lighting up after filling out the information.

[Disability Shark]

Originally posted by cSg|mc-Hotsauce:

At the bottom of this page... https://help.steampowered.com/en/accountdata

Include a screenshot of the button not lighting up after filling out the information.

:summercat2023:

Did that, now I gotta wait for Steam support to get back to me.

[DailyFiber]

I actually just had the same exact problem. What I learned is that your email IS case sensitive in this form. It wouldn’t accept my email simply because I had a capital letter at the beginning of my email when I created my steam account lol. Try that!

[twigleg2]

Originally posted by DailyFiber:

I actually just had the same exact problem. What I learned is that your email IS case sensitive in this form. It wouldn’t accept my email simply because I had a capital letter at the beginning of my email when I created my steam account lol. Try that!

This was my problem, thank you!
What a goofy interaction.

[Brain Rot]

Originally posted by DailyFiber:

I actually just had the same exact problem. What I learned is that your email IS case sensitive in this form. It wouldn’t accept my email simply because I had a capital letter at the beginning of my email when I created my steam account lol. Try that!

Thank you so much! To anyone with this problem, this is your soloution.^^^^^

[June]

This thread was quite old before the recent post, so we're locking it to prevent confusion.