Account hacked and unable to do Steam Account Recovery tutorial
My account lilsadgexo was breached and hacked by someone, and they ultimately attached a phone number, changed the username, and changed the email. Anytime I try using Steam Account Recovery, it just asks for the username/email of the breached Steam account, but obviously it doesn't detect it because everything was changed to something else.
I'm using the same PC and IP from when I first created the account to prove that I am in fact the actual owner, but I have no way of getting the account back and I need help badly.
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d3str0y3r Jan 9, 2024 @ 11:25am 
Account names cannot be changed, only profile names can be.
magicISO Sweden Jan 9, 2024 @ 11:32am 
You must be logged out of all accounts to start the account recovery process.

You don't need access to the email, phone or password currently tied to the hijacked/hacked account for this to work. Just pick the "I do not have access..." or a similar option when asked.

And to help you sign-in: https://help.steampowered.com/en/wizard/HelpWithLogin

A step by step guide to the recovery process:
https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560
76561199446378068 Jan 9, 2024 @ 11:51am 
Originally posted by magicISO Sweden:
You must be logged out of all accounts to start the account recovery process.

You don't need access to the email, phone or password currently tied to the hijacked/hacked account for this to work. Just pick the "I do not have access..." or a similar option when asked.

And to help you sign-in: https://help.steampowered.com/en/wizard/HelpWithLogin

A step by step guide to the recovery process:
https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560

The account name was lilsadgexo, I have emails to attest to this. To this day, if I input the account name lilsadgexo to any of the account recovery tutorial options, it comes up with nothing. The account name and the email I used for the account are non-existent to Steam.
I did the unlock-code thing, but everything is useless since Steam doesn't detect any account using the username lilsadgexo, or connecting any acocunts with my email. I have the unlock code, but I can't do anything with it. It said they emailed me a tutorial of how to fully recover my account, but it probably emailed the hacker's email account and not mine. I haven't gotten anything, and it's been like 2 hours since I tried.
I did all of this whilst logged out btw, I'm just logged in to respond to thsi thread.
Last edited by fitz; Jan 9, 2024 @ 11:59am
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Date Posted: Jan 9, 2024 @ 11:23am
Posts: 3