Days Gone

[middletonmichael27]

Ive recently purchased Days Gone but my game keeps crashing, i asked for a refund but i love this game so much, do you think i should reinstall it? to see if it'll work?

[Aluvard]

What's a point, if it's keep crashing?

[J4MESOX4D]

Originally posted by middletonmichael27:

Ive recently purchased Days Gone but my game keeps crashing, i asked for a refund but i love this game so much, do you think i should reinstall it? to see if it'll work?

It's a great game but you should try and determine the source of the problem by asking or searching in the game forum first https://steamcommunity.com/discussions/#games

You don't want to be running the game and then go over the refund policy limit of two hours played meaning you potentially wont be able to secure a refund .

[Lithurge]

Unless you're prepared to troubleshoot and risk going over the refunds 2 hour time limit doing so it's not going to magically work, so there wouldn't be any point in reinstalling it.

[middletonmichael27]

Originally posted by J4MESOX4D:

Originally posted by middletonmichael27:

Ive recently purchased Days Gone but my game keeps crashing, i asked for a refund but i love this game so much, do you think i should reinstall it? to see if it'll work?

It's a great game but you should try and determine the source of the problem by asking or searching in the game forum first https://steamcommunity.com/discussions/#games

You don't want to be running the game and then go over the refund policy limit of two hours played meaning you potentially wont be able to secure a refund .

Well I wasn't aware of the 2 hr playtime so I guess I'm not getting a refund. I'm stuck with a game that I can't play smh

[Haruspex]

Originally posted by Lithurge:

Unless you're prepared to troubleshoot and risk going over the refunds 2 hour time limit doing so it's not going to magically work, so there wouldn't be any point in reinstalling it.

If one isn't prepared to troubleshoot, they should probably just stick to console gaming.

Here's a recent thread discussing the game crashing.
https://steamcommunity.com/app/1259420/discussions/0/4036979414417969419/

Since it hasn't had an update in over a year, it's probably some kind of Nvidia driver update that broke something with this particular game. I don't see anyone with AMD hardware complaining about crashing.

There's a "Darek" guy in the Days Gone forum that really likes to share his troubleshooting guide. It actually seems pretty well written and comprehensive. Worth a shot.
https://steamcommunity.com/sharedfiles/filedetails/?id=2917352107

[Aluvard]

Originally posted by middletonmichael27:

Originally posted by J4MESOX4D:

It's a great game but you should try and determine the source of the problem by asking or searching in the game forum first https://steamcommunity.com/discussions/#games

You don't want to be running the game and then go over the refund policy limit of two hours played meaning you potentially wont be able to secure a refund .

Well I wasn't aware of the 2 hr playtime so I guess I'm not getting a refund. I'm stuck with a game that I can't play smh

You need to go with manual refund:
Help > Purchases > click on game > "i've question about ..." > fill contact form

Be polite; describe your problem; specify that the reason why you've exceeded allowed time was attempt to troubleshoot, tell them that you would like to ask about possibility of refund, if you paid with card - specify where exactly they should refund it (otherwise it'll go to steam wallet).
Whatever decision you will get, will be final one.