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Steam keeps saying billing address is incorrect
Im trying to buy lethal company, i put in my card information, and my ONLY billing address that ive used for years on my only steam account. It isn't until I try to checkout that I keep getting the message "your credit card has been declined, its been put on hold ... because you've put in the incorrect address". Ive been trying over and over again to purchase the game since yesterday late night into late-early morning, and trying again for the past hour. Same message keeps coming up and no success either.

I emailed steam support earlier today, so hopefully I get a response back. Ive never ex[ereicned this on steam before,and its very frustrating to keep encountering he same issue as well.
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Showing 1-8 of 8 comments
magicISO Sweden Dec 29, 2023 @ 4:01pm 
you dont email steam you open a ticket here on steam
L0nelyPopsicl3 Dec 30, 2023 @ 1:09pm 
Originally posted by magicISO Sweden:
you dont email steam you open a ticket here on steam

How do I do this? I've never had to do that before.
Aizato Jan 1, 2024 @ 12:33am 
Have you got a response from Steam? I'm facing the same problem. Never encountered this problem before and have always used the same card to buy games.
Ryzara Jan 17, 2024 @ 10:53am 
same issue here called bank and everything with 0 ways to actually resolve this issue other than maybe going out and buying a steam card
Last edited by Ryzara; Jan 17, 2024 @ 10:53am
eldridge Jun 30, 2024 @ 11:30pm 
im so glad im not the only one with this issue. it charged my card 5 different times and told me that my purchase was incomplete and that my address was incorrect. very frustrating.
For everyone not able to buy games directly with a card, load your Steam Account Wallet first then buy the games. :csd2smile:

You can also set specific values using the web browser but it must be over the $5 minimum.

https://store.steampowered.com/steamaccount/addfunds

See if that works because it works for me...
Last edited by Phénomènes Mystiques; Jul 1, 2024 @ 1:52am
M249 Nov 15, 2024 @ 4:35pm 
did this problem get resolved for you because I cant figure why it wont work?
Mike Nov 15, 2024 @ 9:41pm 
This thread was quite old before the recent post, so we're locking it to prevent confusion.
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Showing 1-8 of 8 comments
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Date Posted: Dec 29, 2023 @ 3:49pm
Posts: 8