games crashing

[STOMPA-46]

Hi all i'm having a problem with my games crashing after a few minutes played. i thought it must be a problem with rage 2 ,then I tried just cause 4 and sniper elite 4 and they both crashed after a few minutes play.My system is amd ryzen7 2700 eight core 3.20ghz 32gb ram.Nvidia geforce rtx 2060 .its never done this before so I'm at a loss as why its doing it now

[Phénomènes Mystiques]

Look into the Event Viewer and tell me if you see errors for Bonjour Services Event ID 100 and DeviceSetupManager Event ID's 131, 200, 201, 202

If so, I know the fix as it is due to a Windows update and SFC will not fix the issue.

[Phénomènes Mystiques]

Iceira の投稿を引用：

Validate game intergrity of Files, and contact game own Support,
bevcause game actual do startup, do not have heat or dust issue or other performance issue we cant see here.

happy new year.


ps
we are not support here at steam forum, we are user like you.

Generic response. C'mon Mr. "Expert" you can do better than this...

[STOMPA-46]

Hi Wynters,Ive looked at the event viewer,DeviceSetupManager and i have all 4 of the above mentioned Event ID numbers.200,201 and 202 seem to be the most common

[Phénomènes Mystiques]

STOMPA-46 の投稿を引用：

Hi Wynters,Ive looked at the event viewer,DeviceSetupManager and i have all 4 of the above mentioned Event ID numbers.200,201 and 202 seem to be the most common

So you have the three driver update errors (200,201,202) but do you also see Event ID 131 and 100.

As for the other errors, I solved this issue by changing Internet Time from time.windows to time.nist

Win key + R
Control Panel < Clock and Region < Date and Time < Internet Time < Change Settings

Please note: The errors will go away, but warnings will appear.

I need you to tell me if you see Bonjour Services "Running" in Task Manager < Services

This was my culprit and setting this service to "Manual" has solved all crashing. This service seems to be tied with Event ID 131, however.

[STOMPA-46]

hi wynters there is no bonjour services running in task manager, but ive checked the events viewer just straight after my my game crashed again and ID 131 came up this time.I forgot to mention that the whole computer just goes off

[Cathulhu]

That would have been important to know that it is not just a simple crash, but the computer turning off.

That can mean multiple things.
1. Your PSU is overloaded or overheating. Or malfunctioning/dying
2. Your CPU or GPU are overheating so much that the mainboard turns off the PC to avoid hardware damage. But before that happens the hardware would downclock and you'd notice a severe performance impact.

[STOMPA-46]

the only thing ive noticed is the quality of the sound is crackerly

[STOMPA-46]

the only thing ive noticed is the sound is very crackly

[Phénomènes Mystiques]

Let's backtrack a little bit and one question is if you have ever updated the BIOS. Considering it is an older Ryzen and one that might have "Quiet & Cool" default setting set to "On" which causes down-throttling of the CPU, I would check that setting and turn it off if it is on and make sure AMD SMT is turned on (by default it should be) and also make sure SVT is turned Off (Default is on).

If you do use Virtual Machines, SVT would need to be turned on. SMT has to do with Hyper-threading/Multi-threading.

Then I would check for any BIOS updates if you never updated it before, but never use Beta revisions and heed all warnings.

You can also check to make sure that you are using Maximum Power in Power Settings as by default desktops are set on Balanced Power which is not proper for gaming.

The DeviceSetupManager Task Scheduling is a more complex fix and one that would take too long to explain on the forums, but you can look into this yourself as the culprits for Events 200,201,202 are intertwined with Built-in Printer Protocols which have not updated/installed correctly and the fix is VERY COMPLEX.

I would also check RAM settings if you use XMP/DOCP as I found AMD can glitch timings on the XMP profiles and that fix is simply to re-flash the BIOS with the current stable revision.

I would suggest running SFC at this point if you do not feel safe messing with the Task Scheduler, I would run in the CMD Admin prompt: SFC /scannow and then run DISM /online /cleanup-image /restorehealth

Then restart and check for errors. If warnings appear in place of errors, that is fine.

For me, it was Bonjour Services but this only appears when running different attached OS's, such as Apple or Android.

But there is more I can tell you, I just do not want to overwhelm you even more than I have already...

Hope this helps a bit.


Update:
Turned out to be a BIOS revision update issue. Updated to a proper BIOS seemingly fixed the issue as well as installing an updated AMD Chipset Driver on Ryzen 7 2600 CPU - MSI B450 Gaming Plus MB.