i9 13900k reaches over 100 degrees when gaming?

[Peeratat]

I play mostly single player games at 1080p. I got a new 13900k with a thermaltake th360 water cooler and it's reaching over 100 degrees.

I called the store that sold it to me and they said this is normal? Is this true?

[Muppet among Puppets]

Publicado originalmente por Peeratat:

The fans seem to be spinning only at 500rpm. Maybe this is the issue?

Set them to max speed at 70 celsius.
What happens to the temperature?

[Muppet among Puppets]

Check in your bios if the intel specification limits is set.
Some motherboards do own limits, and that can mean the cpu runs hot to meet some extra "output", which likely doesnt matter for you. But creates temperature and electric consumption.

[Satoru]

Honestly it sounds like your cooling solution is either not working, or is not seated on the CPU properly with thermal paste

[Muppet among Puppets]

Publicado originalmente por Satoru:

Honestly it sounds like your cooling solution is either not working, or is not seated on the CPU properly with thermal paste

There are really motherboards which keep these cpu at temperature max, to gain 130mhz or something.

[Peeratat]

I just went to a different store

[Peeratat]

The guy plugged the fans power cable into the wrong slot… thats why it was running at 500rpm when the base speed is like 1500.

The cooler is dead and the CPU is probably broken or will break soon.

[Muppet among Puppets]

Publicado originalmente por Peeratat:

The guy plugged the fans power cable into the wrong slot… thats why it was running at 500rpm when the base speed is like 1500.

The cooler is dead and the CPU is probably broken or will break soon.

The cooler can not be dead, or the cpu would have been before. It would be absurd, if a cooler breaks before the thing it was meant to cool.
The cpu also would have shut the pc down before it was in danger to be broken.
The water in the tubes would have boiled, before it had not been able to take away heat anymore.

How are the temperatures now?

Also it is weird that there are plugs that only let a fan spin with 500rpm. Shouldnt all power plugs for fans be setable in bios?

[Ogami]

Publicado originalmente por Peeratat:

The guy plugged the fans power cable into the wrong slot… thats why it was running at 500rpm when the base speed is like 1500.

The cooler is dead and the CPU is probably broken or will break soon.

Ouch. That sucks but at least you know whats the issue.
And you should have warranty from the shop that build it dont you?
They made this mistake so there is really no question of responsibility here.

[Muppet among Puppets]

But if you bought this computer pre build, you should make sure all is fine now, and get to the shop that made the mistake.

I just told how i would look at it when i had built it myself. You instead have a warranty, and therefore take every chance to have the product you bought, in meant condition from the start. You used it like someone else set it up. And the set up was wrong, in contrast to what you have been told.

[Peeratat]

Publicado originalmente por Muppet among Puppets:

Publicado originalmente por Peeratat:

The guy plugged the fans power cable into the wrong slot… thats why it was running at 500rpm when the base speed is like 1500.

The cooler is dead and the CPU is probably broken or will break soon.

The cooler can not be dead, or the cpu would have been before. It would be absurd, if a cooler breaks before the thing it was meant to cool.
The cpu also would have shut the pc down before it was in danger to be broken.
The water in the tubes would have boiled, before it had not been able to take away heat anymore.

How are the temperatures now?

Also it is weird that there are plugs that only let a fan spin with 500rpm. Shouldnt all power plugs for fans be setable in bios?

That’s what they told me. I definitely don’t understand any of it.

[Peeratat]

Publicado originalmente por Ogami:

Publicado originalmente por Peeratat:

The guy plugged the fans power cable into the wrong slot… thats why it was running at 500rpm when the base speed is like 1500.

The cooler is dead and the CPU is probably broken or will break soon.

Ouch. That sucks but at least you know whats the issue.
And you should have warranty from the shop that build it dont you?
They made this mistake so there is really no question of responsibility here.

Yeah they gave me in-store credit. I got a new same cooler and a 14th gen.

Had to wait at the store the whole day but atleast it’s happy ending haha!

[Peeratat]

It’s running at 80c with MSI Kombustor. Will have to test it further at home.

Tech guy said it would idle at 35-40 and gaming will raise it to 60-70 max.

[Ogami]

Well, like already mentioned its a very high load CPU that tends to run hot no matter what.
80 is high but below the max safety margin so thats something at least.
You can always use a low undervolt to get it down further.
At 1080p like you wrote you dont really need all that CPU power at full force.

[Muppet among Puppets]

I would also check if the intel limits are set in the bios. You do not really miss out on anything.

[Peeratat]

i just ran a benchmark and the score for i9 14900k is pretty much the same as 13900k. Searched on the internet and it seems normal. Strange?