IF some one reading this I need help with miles morales game launching

[Junny Jun]

IM having a troublle when I try to launch the game the play station pop ups and says sorry there is something wrong with this game. anyone with solutions?

[Hennix]

top left steamclient click
/help/systeminformation
copy all and post it here

[Junny Jun]

yk the solution?

[Junny Jun]

I'll copy and paste here if you know the solution

[rawWwRrr]

Publicado originalmente por Junny Jun:

yk the solution?

You're better off asking in the game's forum.
https://steamcommunity.com/app/1817190/discussions/

[Junny Jun]

Computer information:
Manufacturer: SAMSUNG ELECTRONICS CO., LTD.
Model: 950QCG
Form Factor: Laptop
Touch input detected
Processor information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz
CPU Family: 0x6
CPU Model: 0x7e
CPU Stepping: 0x5
CPU type: 0x0
Speed: 1498Mhz
8 logical processors
4 physical processor
Hyperthreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Support
SSSE3: Support
SSE4a: Not supported
SSE41: Support
SSE42: Support
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Support
AVX512PF: Not supported
AVX512ER: Not supported
AVX512CD: Support
AVX512VNNI: Support
SHA: Supported
CMPXCHG16B: Support
LAHF/SAHF: Support
PrefetchW: Not supported
Operating system version:
Windows 11 (64-bit)
NTFS: Supported
Security encryption code: support 311 0x0 0x0 0x0
Graphics Card:
Driver: NVIDIA GeForce MX250
DirectX driver name: nvldumd.dll
Driver version: 26.21.14.4223
DirectX driver version: 26.21.14.4223
Driver Date:1 31 2020
Desktop color: 32 bits per pixel
Monitor screen refresh rate: 60Hz
DirectX Card: NVIDIA GeForce MX250
Supplier ID: 0x10de
Device ID: 0x1d13
Edit: 0xa1
Number of monitors: 1
Number of logical video cards: 1
No SLI or Crossfire detected
Native display resolution: 1920 x 1080
Desktop resolution: 1920 x 1080
Primary display type: 13.54" x 7.64" (15.51" diag), 34.4cm x 19.4cm (39.4cm diag)
Primary Bus: PCI Express 4x
Base VRAM: 2047MB
MSAA modes supported: 2x 4x 8x
Sound Card:
Audio device: Speaker (Realtek(R) Audio)
Memory:
RAM: 16145Mb
VR Hardware:
VR Headset: No results found
etc:
UI language: Korean
Media type: TBC
Total free hard disk space: 484044Mb
Highest free hard disk block: 24698Mb
OS installation date: 1 29 2023
Game Controller: None found
MAC address hash: e72f124d9c657e10b84b9ad365ecd5cb326fe9f3
Storage space:
Disk serial number hash: c5f29b25
Number of SSDs: 1
SSD capacity: 512G
Number of HDDs: 0
Number of removable drives: 0

[Junny Jun]

pls solution after reading

[esopedantric]

Publicado originalmente por Junny Jun:

pls solution after reading

You don't meet the requirements to play the game.

[rawWwRrr]

Publicado originalmente por Junny Jun:

Graphics Card:
Driver: NVIDIA GeForce MX250

This is not enough to run the game.

Publicado originalmente por Junny Jun:

pls solution after reading

Since you have a laptop, you'll have to get a better laptop and/or PC.

[Silicon Vampire]

Publicado originalmente por Freqsync:

the chip supports DirectX 12. This ensures that all modern games will run on GeForce MX250.

So,

Drop resolution to 1024 x 768 for starters. Sort that out across by running the game in configuration settings should ask the forum for the game for that advice.

Run Nvidia Control Panel ; Everything should be off, clamp, performance(high), shader cache as big can afford

Make it or break time is advanced system settings---> Performance----->adjust for best performance then it begins to be a lot of trial and error services.msc or task manager kills.

Your 2 GB gpu could run it.... at least to get to the title screen by now. If at the point it does not it’s a conflict between monitor capabilities and gpu. Nothing really should be done unless there is a retexture to lower res quality pack you can install. Which could be a reverse style of upscaling when trying to force a monitor to 4k.

Not sure what you’ve been smoking but the only game on Steam related to the OP has a lot higher requirements.

There is a difference between hardware being compatible or compliant with DX 12.

[Haruspex]

Publicado originalmente por Silicon Vampire:

...the only game on Steam related to the OP has a lot higher requirements.

There is a difference between hardware being compatible or compliant with DX 12.

But it can run. Poorly. It won't be a good experience, but there's nothing about the hardware itself that would prevent the game from outright running.

I actually struggle to find MX250 footage, and I really can't find footage of Miles Morales running on that GPU. Here's some of Spiderman Remastered running on an MX150, which is a similar gpu, and Spiderman Remastered should run about the same. The GPU requirements are the same as Miles Morales anyway.
https://www.youtube.com/watch?v=cxLD64vhFWE
Very low settings across the board and 20 fps. I guess you could call that playable, but only just. When I was a broke teenager with a terrible department store PC, I would have been pretty happy with these results.

So, smugness aside, let's focus on OP's actual problem. I'm particularly interested in this part:

Publicado originalmente por Junny Jun:

...when I try to launch the game the play station pop ups and says sorry there is something wrong with this game.

This error message may be key to what the problem actually is here. What, exactly does that error say?

[Junny Jun]

Publicado originalmente por rawWwRrr:

Publicado originalmente por Junny Jun:

Graphics Card:
Driver: NVIDIA GeForce MX250

This is not enough to run the game.

Publicado originalmente por Junny Jun:

pls solution after reading

Since you have a laptop, you'll have to get a better laptop and/or PC.

I used to play miles morales on my current laptop and there was no crash at all but as soon as I deleted this game and Reinstalled it, it started to crash while launching:/

[Junny Jun]

Publicado originalmente por Haruspex:

Publicado originalmente por Silicon Vampire:

...the only game on Steam related to the OP has a lot higher requirements.

There is a difference between hardware being compatible or compliant with DX 12.

But it can run. Poorly. It won't be a good experience, but there's nothing about the hardware itself that would prevent the game from outright running.

I actually struggle to find MX250 footage, and I really can't find footage of Miles Morales running on that GPU. Here's some of Spiderman Remastered running on an MX150, which is a similar gpu, and Spiderman Remastered should run about the same. The GPU requirements are the same as Miles Morales anyway.
https://www.youtube.com/watch?v=cxLD64vhFWE
Very low settings across the board and 20 fps. I guess you could call that playable, but only just. When I was a broke teenager with a terrible department store PC, I would have been pretty happy with these results.

So, smugness aside, let's focus on OP's actual problem. I'm particularly interested in this part:

Publicado originalmente por Junny Jun:

...when I try to launch the game the play station pop ups and says sorry there is something wrong with this game.

This error message may be key to what the problem actually is here. What, exactly does that error say?

https://www.youtube.com/watch?v=QSqQktz32Dw

so this is the error but its on miles morales

[Junny Jun]

Publicado originalmente por Freqsync:

the chip supports DirectX 12. This ensures that all modern games will run on GeForce MX250.

So,

Drop resolution to 1024 x 768 for starters. Sort that out across by running the game in configuration settings should ask the forum for the game for that advice.

Run Nvidia Control Panel ; Everything should be off, clamp, performance(high), shader cache as big can afford

Make it or break time is advanced system settings---> Performance----->adjust for best performance then it begins to be a lot of trial and error services.msc or task manager kills.

Your 2 GB gpu could run it.... at least to get to the title screen by now. If at the point it does not its a conflict between monitor capabilities and gpu. Nothing really should be done unless there is a retexture to lower res quality pack you can install. Which could be a reverse style of upscaling when trying to force a monitor to 4k.


Your direct x driver is Oct 18, 2021 · File Name: NVIDIA-Graphics-Driver_0FCRF_WIN_26.21.14.4223_A08_01.EXE. few years behind. Some games come with a library that will not process and you might want to manually install.

the game won't launch at all :/

[Longy999]

Right click game in Library > Properties > Installed files > Verify integrity of game files

Will repair/replace any missing or corrupted files

[Junny Jun]

Publicado originalmente por Longy999:

Right click game in Library > Properties > Installed files > Verify integrity of game files

Will repair/replace any missing or corrupted files

already did that like 2 times :/