Game update stuck in verifying/patching loop!

[HollowDesperado]

Hey, I've never posted here but came across an issue that just can't figure out (apparently neither can Steam support)

When updating Baldurs Gate 3 to patch #4 my game will cycle between verifying files and patching the update. Once the patching is complete it will verify, then patch again etc.

I've already done the following:

Restarted, Cleared Download Cache, Disabled firewall, Repaired library, reset DNS, tested internet connection, changed download region, reinstalled Steam, updated system & drivers and there is no Error msg or crash. My internet download speed is running at 26.5 Mbps and leaving the connection on, there was no progress over 3-4 days. The only thing I have not done is move the game folder, which Steam won't allow me to do without updating. I have never had this issue with Steam or any other games before.

Thanks

[Iceira]

Same pc and NO multi users on same pc, did you had preload content before BG3 released. ?

Im' sure you know they had a most clear old data before release of game,
i and other is not support, we just rememeber things sometimes better, and i cant say its that either, but worth a thought to wipe all previous game data + cloud reset. that mean turn off cloud so new sava game data , i think it was they mention can teke over. somethink like that they explan from preload BETA BG3 files to Full release version, and if you did this then i cant help you ask own game support for that game.

[Iceira]

Game support

DEVELOPER:
Larian Studios

PUBLISHER:
Larian Studios

Steam is not in control over other Brands product, yes it could be seen as a steam issue but not the way other might see it.

[HollowDesperado]

I did not play EA so no data until full release. I also wasn't sure if this issue was exclusive to this particular game as it seems like a general steam problem. I should have back up save data elsewhere but have not wiped that before nor have I reset cloud data. I really hope to not lose that data

[Yujah]

Long(-ish) shot but I once saw similar happening on GTA4 when some broken anti-malware rubbish quarantined some innocent game-resource files the second they got in. Perhaps worth a check.

[Iceira]

Originally posted by delleon.woods:

I did not play EA so no data until full release. I also wasn't sure if this issue was exclusive to this particular game as it seems like a general steam problem. I should have back up save data elsewhere but have not wiped that before nor have I reset cloud data. I really hope to not lose that data

No its all good , i think it was specifik preload data or beta version,
and you still need to contact game devs. ( steam has no power there with what game devs did or mistake or odd bug like that.

[HollowDesperado]

Originally posted by Iceira:

Game support

DEVELOPER:
Larian Studios

PUBLISHER:
Larian Studios

Steam is not in control over other Brands product, yes it could be seen as a steam issue but not the way other might see it.

- Yea I wasn't sure whether it was Larian or Steam. The latter seems clueless so I'll take it to the publisher. Weird that this didn't happen for previous patches.

[Iceira]

Let them look at it first , even we are only helper here, if you want more ideas, then say so.

but i still think its a bad mistake not have game devs have a chance to ID it first.


Dont ruleout ( google them cmd is you need to ) dont get caught in other pc issue, same as all drivers is update, most dont say things like that anymore, most have a Brand app that do that today.

DISM.exe /Online /Cleanup-Image /Restorehealth
SFC /Scannow

and VC++ check, i assume game use thirdpart app.

[Iceira]

Dont forget Validate game intergrity of Files. most know that , but its not mention here i think.

Should not be needed seem to doing it under the installations.

[HollowDesperado]

Originally posted by Iceira:

Dont forget Validate game intergrity of Files. most know that , but its not mention here i think.

Should not be needed seem to doing it under the installations.

It's definitely verifying the files on it's own. However, since the last attempt to reset my DNS connection the game finally installed the update and looks good to go. I appreciate your help!

[Iceira]

Yeah not the first thing i will say fix it, but now it dont matter, as long that validate kick and fix it. doing the patch or install, and yes we all ask ourself, how things could happend, but it dont matter now.

[stephen_d_l]

I have the same issue right now with Hunter Call of the Wild, been looping for 3 days. Tried clearing cache, tried another server (3 others), tried login out and login in to Steam, tried offline then back online. Last resort is to delete Steam I think but that might get messy.

[Iceira]

Originally posted by stephen_d_l:

I have the same issue right now with Hunter Call of the Wild, been looping for 3 days. Tried clearing cache, tried another server (3 others), tried login out and login in to Steam, tried offline then back online. Last resort is to delete Steam I think but that might get messy.

Make steam ticket, and ask game devs, if more user get this then we might have a new odd steam glitch.
any helper here will say we have never seen Validate game files fail like this before. with loop over and over, just like OP explan, atleast thats a start, and why we dont belive it,

I did not say steam has bug , but the more ppl start get this then we might have something
and 2 steam user is better then 1, now steam support will take it more serious, but you need to make the steam ticket.