Account blocked - need an advice

[SZKIELETOR_PL]

My problem is as follows. On October 19, 2023, I received a "account alert" on Steam. My account was blocked and the profile was set to private. So I wrote to Steam support, asking why I was actually blocked. (The message from Steam stated that they were attaching evidence of what I did - but there was nothing there). Therefore, I sent a message to Steam support, telling them that they probably made a mistake and didn't even send any evidence.

This is the message I received:

"The content that led to the blocking of this account shows similarities to a scam currently circulating on Steam. Please be aware that regardless of the intent of such actions, posting messages that can be mistaken for scams may be a reason for an account block. As long as you are not involved in the theft of accounts or fraud, there is no risk to your account. You just need to go through the unblocking process so we can confirm that the account is secure.

Your block has been removed. However, we recommend avoiding posting such content in the future.

Let us know if you have any more questions - we'd be happy to help."

The account was unlocked after receiving this message. However, I still cannot join community games. The message "you don't own this game on your account" is displayed.

What can I do in this situation?

[~Ren~]

Let us know if you have any more questions - we'd be happy to help.

Personally I'd contact Steam Support again, explain to them that the issue has not been resolved, try and give as much information as you can, not being able to join community games for example.

It's not something that regular Steam users can help with as there is a 'suspected' underlying issue with that account.

[SZKIELETOR_PL]

My account got unblocked

[~Ren~]

Originally posted by Król Żuków:

My account got unblocked

Yes as you stated above but you're still having issues by not being able to join community games due to that error. If you contact Steam Support and explain that to them they should be able to resolve it for you.

[SZKIELETOR_PL]

I contacted - No response

[SZKIELETOR_PL]

Under same ticket

[~Ren~]

Originally posted by Król Żuków:

I contacted - No response

I'm guessing here and could be completely wrong but there is or was a suspected issue with your account, that might take a lot of time to investigate or sort out, if you've had no response from Steam Support after a few weeks, try contacting them again.

I don't work for Steam Support so I can't give any other advice other than contact them and be patient. Typo.

[SZKIELETOR_PL]

Okay, So I will wait, Thank you for response.
If someone is meeting or met similar issue to mine, Please contact under This post.

[THE LORD]

What exactly did you do to trigger that? I know they use AI to moderate profile and workshop comments. But valve probably bought their AI from a dodgy seller in aliexpress or something.

[SZKIELETOR_PL]

I have a theory as to why this happened. Before receiving the "account alert" and the block, I received a message from Steam:

Community content has been removed
Content you have posted has been removed by a member of Steam Support for violations of the Steam Community & Content Guidelines.

Community Content Removed:
Comments

Please review the Community & Content Guidelines.

If you believe this item has been removed by mistake, please contact Steam Support.

In the message from Steam Support (the one in the post), I was informed that my comment resembled a certain scam method circulating on Steam.

Moments before receiving the alert, I wanted to buy some items for TF2 from a person. I wrote a comment on their profile saying: "I want to buy your TF2 items." I checked and realized that the comment was also removed. So, I suspect this might be the possible reason for everything.

[SZKIELETOR_PL]

Yeah, I asked steam support: This was the reason.

Hello,

The account lock has been lifted in the previous ticket. However to clarify, the following comment caused the lock on the account:
"I want to buy your skull bats from Tf2"

I got banned because I commented someones profile

[Muppet among Puppets]

That comment is a strange reason for a lock.

[Cathulhu]

Depends on how often the account got reported for such comments.

[Muppet among Puppets]

Originally posted by Cathulhu:

Depends on how often the account got reported for such comments.

Its still the same comment.

[SZKIELETOR_PL]

Originally posted by Muppet among Puppets:

That comment is a strange reason for a lock.

My TF2 works now, every block got.. unblocked? Yeah, this is the answer from Steam Support - I got blocked because of this one particular comment. I wanted to TRADE (now I am scared of word "buy") TF2 items named Bat Outta Hell for Refined Metals.

[Cathulhu]

Feel free to offer trades in the trading section of the TF2 discussion hub.