Ferry Oct 30, 2023 @ 9:28pm
Steam account hacked
My steam account got hacked and i cant get access to it or change password. Please advise.
Originally posted by N3tRunn3r:
Recovering a Stolen or Hijacked Steam Account


To Recover, if you don't have access to the account
https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560

You need to prove you are the owner, as for example with a "RETAIL CD KEY" for Steam.
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Showing 1-8 of 8 comments
N3tRunn3r Oct 30, 2023 @ 9:30pm 
Work through that list:

# # # # # # # # # # # # # # # # # # # # # # # # #
⚠️ YOUR ACCOUNT HAS BEEN COMPROMISED ⚠️
# # # # # # # # # # # # # # # # # # # # # # # # #

Stay cool!! They have gained access to your Steam account!!

You have been fooled/tricked by scammers/hijackers to give away your login credentials on some fake and/or phishing website, link or similar!!


DO "NOT" TRADE
Many scams try and scare you into trading your items and they become hijacked !!
Hijacked money and items will NOT be recovered by Steam Support since 2015 !!


Steam Item Restoration Policy
https://help.steampowered.com/en/faqs/view/3B6E-B322-2400-8D24


⚠️ Act now immediately and do following steps "ASAP" ⚠️
  1. Scan for malware:
    https://www.eset.com/int/home/online-scanner/

  2. Change your E-Mail Account password from a trusted/clean computer or device!!

  3. Check, if your E-Mail address and Phone number are still correct:
    https://store.steampowered.com/account/

  4. Revoke/Delete the API key, there should be a blank field in the APIKEY section:
    https://steamcommunity.com/dev/apikey

  5. Immediately deauthorize all devices - this logs you out of Steam:
    https://store.steampowered.com/twofactor/manage

  6. Change Steam Account password from a trusted/clean computer or device!!

  7. Generate new backup codes:
    https://store.steampowered.com/twofactor/manage

  8. Deauthorize all devices again:
    https://store.steampowered.com/twofactor/manage

  9. Re-check the APIKEY section & report all involved scammer/hijacker on associated platform/s!!

How to Report a Scammer, Hijacker or Phisher
https://help.steampowered.com/en/faqs/view/4D07-D139-587C-2080

  1. Report Player
  2. They are involved in theft, scamming, fraud or other malicious activity
  3. They are engaged in item theft or scamming
    or: They are trying to steal my account or information
  4. Submit this account for review
  5. "your personal text"

Recovering a Stolen or Hijacked Steam Account


To Recover, if you don't have access to the account
https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560


Scam FAQ (Confidence Scams and Trade Scams)
https://help.steampowered.com/en/faqs/view/70E6-991B-233B-A37B


Also check from where your account was being accessed from:
https://help.steampowered.com/en/accountdata/SteamLoginHistory


Open a Support Ticket, Steam Support might help localizing the hijacker:
https://help.steampowered.com/en/wizard/HelpAccountDataQuestion


Here is more account related data to find:
https://help.steampowered.com/en/accountdata/


Good Luck !!

:cwat:
Ferry Oct 30, 2023 @ 9:37pm 
i cant log in to it or do anything.. it cant even change the password and i lost the authenticator
The author of this thread has indicated that this post answers the original topic.
N3tRunn3r Oct 30, 2023 @ 9:39pm 
Recovering a Stolen or Hijacked Steam Account


To Recover, if you don't have access to the account
https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560

You need to prove you are the owner, as for example with a "RETAIL CD KEY" for Steam.
Last edited by N3tRunn3r; Oct 30, 2023 @ 9:40pm
ahfsvdhbdb_2 Oct 31, 2023 @ 3:41pm 
have a question do you know how to block the ability to create an api key ? because I would need it urgently ???????
roan Oct 31, 2023 @ 3:43pm 
l need the same how to block the ability to create any api key on my acc ,
(2a03) Wolfy Oct 31, 2023 @ 8:57pm 
Originally posted by ahfsvdhbdb_2:
have a question do you know how to block the ability to create an api key ? because I would need it urgently ???????


Originally posted by ahfsvdhbdb:
l need the same how to block the ability to create any api key on my acc ,

Revoke api keys https://steamcommunity.com/dev/apikey

Do not sign into third party sites, they can create api keys.

Post #1 has all info you need for everything else! :3
Last edited by (2a03) Wolfy; Oct 31, 2023 @ 8:58pm
邪惡小鼻嘎 Oct 31, 2023 @ 11:02pm 
Steam so trash
Originally posted by BabyBurger:
Steam so trash

It really isnt. It's perfectly safe unless you hand out your account information on a silver platter, along with the Steam Guard code.
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Date Posted: Oct 30, 2023 @ 9:28pm
Posts: 8