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Account functionality has been restricted, how can i even contact them about this missunderstanding?
i was travelling to iran and i had to do an account recovery in steam support for forgetting password and since iran is heavily sanctioned, my message raised a flag and i got the messege


''Your message to Steam Support contains an explicit statement that you reside in a region with which Steam cannot do business. The account you're using has been locked as a result. Already purchased games will remain accessible, but new purchases and game activations are locked. In addition, Steam can't offer help for issues that effect users in sanctioned regions so this request will be closed.

If you believe this lock was issued in error or you've since moved to a non-sanctioned region you may contact Steam Support to recover your account. You will need to provide proof that you currently reside in a non-sanctioned region as part of that request.

Please understand that while you reside in a region Steam is unable to do business with, this lock can't be removed and we will not be able to offer any assistance for issues you encounter.

Please review Section 12 of the Steam Subscriber Agreement for more specific information.

Valve
Kal''

i fully understand that this isnt their fault and they had to do what they had to do, but im no longer staying in iran im back in the u.s and ive been going around steam support page and for the love of god i cant find a tab that can help me send a message regarding this lock... the say contact steam support once you reside in a non sanctioned country but how???? their steam support page literally has to place for me to send them a message regarding this particular issue.

any tips or ideas would be greatly appreciated.
im using an alt account to post this because my main account cant post in here due to the lock.
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Lithurge 27 okt, 2023 @ 0:45 
In Steam support go to the Steam Guard section, this has a contact Steam Support option underneath it.

It may not be exactly right, but it'll enable you to start a conversation and if nothing else they should be able to point you to the right place.
xarvn 27 okt, 2023 @ 1:13 
https://store.steampowered.com/account/change_country/
Note "Contact Steam Support" link at bottom of page.
Sugram22 29 mar, 2024 @ 10:20 
i am interested to know what countries are sanctioned, a list
cSg|mc-Hotsauce 29 mar, 2024 @ 10:24 
Ursprungligen skrivet av Sugram22:
i am interested to know what countries are sanctioned, a list

US companies can not do business with Cuba, Myanmar, Iran, Syria, and North Korea.

As for sanctions due to the war, Belarus and Russia.

:winterbunny2023:
Yuki 31 mar, 2024 @ 11:44 
This thread was quite old before the recent posts, so we're locking it to prevent confusion.
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Datum skrivet: 26 okt, 2023 @ 6:46
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