Steam Cloud error on random games. Most of my games

[calegrange]

I keep getting "Cloud Sync: unable to Sync" error and retry prompts. (On about 70% of my library)

I copied a portion of the cloud log file, this seems to be the repeat of this on each game that i 'retry' to sync.

Can anyone please debug this for me? is it permissions on the Program files?

Below is the output of the log:

[2023-10-25 20:00:00] [AppID 2371090] Starting sync (down,)
[2023-10-25 20:00:00] [AppID 2371090] Currently already synced to global change number '15392845447858330089', should be nothing to download
[2023-10-25 20:00:00] [AppID 2371090] Download complete in build list
[2023-10-25 20:00:00] [AppID 2371090] Successfully synced to ChangeNumber 0
[2023-10-25 20:00:00] [AppID 2371090] YldWriteCacheDirectoryToFile - empty vector, deleting 'C:\Program Files (x86)\Steam/userdata/107104537/2371090/remotecache.vdf'
[2023-10-25 20:00:04] [AppID 392110] Starting sync (down,)
[2023-10-25 20:00:04] [AppID 392110] Attempting to sync from local change number '0' to global change number '16219833397627382613'
[2023-10-25 20:00:04] [AppID 392110] Need to download file Endless Space 2/Save Files/Cloud/AutoSave 1.sav
[2023-10-25 20:00:04] [AppID 392110] Need to download file Endless Space 2/Save Files/Cloud/AutoSave 2.sav
[2023-10-25 20:00:04] [AppID 392110] Need to download file Endless Space 2/Save Files/Cloud/[Beginner] clg.sav
[2023-10-25 20:00:04] [AppID 392110] Need to download file Endless Space 2/Save Files/Cloud/[Beginner] tut.sav
[2023-10-25 20:00:05] [AppID 392110] HTTP download for file 'Endless Space 2/Save Files/Cloud/AutoSave 1.sav' from host 'steamcloudjnb.blob.core.windows.net', path /cloud/19/49/62/06/392110/061_3_1E4CBD05_F2819_1.dat?sv=2017-04-17&se=2023-10-25T19%3A00%3A05Z&sr=b&sp=r&sig=xPcQVDvYwNg6monzcOW%2B5XSuP2jXkhDCaqjSs6UKDLU%3D, beginning. . .
[2023-10-25 20:00:05] [AppID 392110] HTTP download for file 'Endless Space 2/Save Files/Cloud/AutoSave 2.sav' from host 'steamcloudjnb.blob.core.windows.net', path /cloud/19/49/62/06/392110/061_3_1E4CBD05_F287C_1.dat?sv=2017-04-17&se=2023-10-25T19%3A00%3A05Z&sr=b&sp=r&sig=xgkgjJ0qdSNOgDChhOzwjLxC7T8qYw4ifidItuY7BOE%3D, beginning. . .
[2023-10-25 20:00:05] [AppID 392110] HTTP download for file 'Endless Space 2/Save Files/Cloud/[Beginner] tut.sav' from host 'steamcloudjnb.blob.core.windows.net', path /cloud/19/49/62/06/392110/061_3_1E4CBD05_F28B5_1.dat?sv=2017-04-17&se=2023-10-25T19%3A00%3A05Z&sr=b&sp=r&sig=Jp4QA%2F1cK1MYiuhaSrfpSvc5COZcqiuuoRw1Tv8mRqI%3D, beginning. . .
[2023-10-25 20:00:05] [AppID 392110] HTTP download for file 'Endless Space 2/Save Files/Cloud/[Beginner] clg.sav' from host 'steamcloudjnb.blob.core.windows.net', path /cloud/19/49/62/06/392110/05B_4_1DECECC5_9A58E_1.dat?sv=2017-04-17&se=2023-10-25T19%3A00%3A05Z&sr=b&sp=r&sig=yTwBQuge7boQEnyG6HZdt%2B0BjiuF5vj4maSzzCvgkNM%3D, beginning. . .
[2023-10-25 20:00:05] [AppID 392110] HTTP download for file 'Endless Space 2/Save Files/Cloud/AutoSave 2.sav' from host 'steamcloudjnb.blob.core.windows.net' - Success.
[2023-10-25 20:00:05] [AppID 392110] Downloaded file could not be written - error 2, internal path 'Endless Space 2/Save Files/Cloud/AutoSave 2.sav', file path 'F:\My Documents\Endless Space 2\Save Files\Cloud\AutoSave 2.sav'
[2023-10-25 20:00:05] [AppID 392110] Download I/O Operation Failed for file Endless Space 2/Save Files/Cloud/AutoSave 2.sav
[2023-10-25 20:00:05] [AppID 392110] HTTP download for file 'Endless Space 2/Save Files/Cloud/AutoSave 1.sav' from host 'steamcloudjnb.blob.core.windows.net' - Success.
[2023-10-25 20:00:05] [AppID 392110] HTTP download for file 'Endless Space 2/Save Files/Cloud/[Beginner] tut.sav' from host 'steamcloudjnb.blob.core.windows.net' - Success.
[2023-10-25 20:00:05] [AppID 392110] Downloaded file could not be written - error 2, internal path 'Endless Space 2/Save Files/Cloud/AutoSave 1.sav', file path 'F:\My Documents\Endless Space 2\Save Files\Cloud\AutoSave 1.sav'
[2023-10-25 20:00:05] [AppID 392110] Download I/O Operation Failed for file Endless Space 2/Save Files/Cloud/AutoSave 1.sav
[2023-10-25 20:00:05] [AppID 392110] Downloaded file could not be written - error 2, internal path 'Endless Space 2/Save Files/Cloud/[Beginner] tut.sav', file path 'F:\My Documents\Endless Space 2\Save Files\Cloud\[Beginner] tut.sav'
[2023-10-25 20:00:05] [AppID 392110] Download I/O Operation Failed for file Endless Space 2/Save Files/Cloud/[Beginner] tut.sav
[2023-10-25 20:00:05] [AppID 392110] HTTP download for file 'Endless Space 2/Save Files/Cloud/[Beginner] clg.sav' from host 'steamcloudjnb.blob.core.windows.net' - Success.
[2023-10-25 20:00:05] [AppID 392110] Downloaded file could not be written - error 2, internal path 'Endless Space 2/Save Files/Cloud/[Beginner] clg.sav', file path 'F:\My Documents\Endless Space 2\Save Files\Cloud\[Beginner] clg.sav'
[2023-10-25 20:00:05] [AppID 392110] Download I/O Operation Failed for file Endless Space 2/Save Files/Cloud/[Beginner] clg.sav
[2023-10-25 20:00:05] [AppID 392110] Download complete, result I/O Operation Failed
[2023-10-25 20:00:05] [AppID 392110] YldWriteCacheDirectoryToFile - saved to 'C:\Program Files (x86)\Steam/userdata/107104537/392110/remotecache.vdf'

[JaCZkill]

Hi! Realizing this is quite old post. Have you ever figured out what the problem was? I currently have a support ticket open with exactly the same problem.

[Iceira]

[2023-10-25 20:00:05] [AppID 392110] Downloaded file could not be written - error 2, internal path 'Endless Space 2/Save Files/Cloud/AutoSave 2.sav', file path 'F:\My Documents\Endless Space 2\Save Files\Cloud\AutoSave 2.sav'

Its a Document folder access issue , maybe Anti-virus app block folder access with thirdpart app need allow rules.


ps.
why this happend i dont know, from reset windows security or reinstall OS so it need them rights added again could be the problem here. only OP know what happend or did hes security app get a update or raise the securityu level can also do this.

Diffrent location also is a clue ( why they work there.
[2023-10-25 20:00:05] [AppID 392110] HTTP download for file 'Endless Space 2/Save Files/Cloud/AutoSave 1.sav' from host 'steamcloudjnb.blob.core.windows.net' - Success.
[2023-10-25 20:00:05] [AppID 392110] HTTP download for file 'Endless Space 2/Save Files/Cloud/[Beginner] tut.sav' from host 'steamcloudjnb.blob.core.windows.net' - Success.


All point at My Document issue, and the raised security after ransome wares issue in the past.

[Yuki]

This thread was quite old before the recent posts, so we're locking it to prevent confusion.