How to refund a gifted game

[Spongebob User]

I purchased a gifted game off another website, where the holder has given me it. I redeemed the product, but now I need to refund it. Can the gift be returned to the seller?

[Dr.Shadowds 🐉]

You redeem the key, and wanted to refund the key you redeem? If this, then it's not possible as can't refund game keys.


If you meant your friend gifted you a game via steam, and you bought a game key from a site you haven't redeem yet, to refund gifted game, you have to visit your help section, select the games option, search for the game, and there should be option to refund, tick the box to approve the refund, then all your friend has to do is issue a refund request on it manually.

[Ogami]

First, you are not allowed to buy Steam Gifts.
Second, in this case the seller would need to ask for the refund which is unlikely in your scenario.
And third, the refund money would go to the person who send the gift, not to you.

You spend your money on a third party website which means you cant refund at all, you can only refund games you bought directly on the Steam Store.

[Spongebob User]

Originally posted by Dr.Shadowds 🐉:

You redeem the key, and wanted to refund the key you redeem? If this, then it's not possible as can't refund game keys.


If you meant your friend gifted you a game via steam, and you bought a game key from a site you haven't redeem yet, to refund gifted game, you have to visit your help section, select the games option, search for the game, and there should be option to refund, tick the box to approve the refund, then all your friend has to do is issue a refund request on it manually.

Thank you, I'll try to get support to help me