Can't access my 2nd Steam account.

[Segunda]

I created a 2nd Steam account about a month ago (as an alternate account)... and I was able to switch back and forth between this 2nd one and the original Steam account. (logging out of original account and logging into the 2nd account)

Starting several days ago my 2nd Steam account is no longer visible as an account that I can log into. I have purchased games with this 2nd account. I hope it is not lost. I have tried but cannot log into this 2nd account, only the original. Help! :(

[Zukabazuka]

It's not lost, you are just typing the wrong info in

[ChristOurLife]

Originally posted by Default name:

I created a 2nd Steam account about a month ago (as an alternate account)... and I was able to switch back and forth between this 2nd one and the original Steam account. (logging out of original account and logging into the 2nd account)

Starting several days ago my 2nd Steam account is no longer visible as an account that I can log into. I have purchased games with this 2nd account. I hope it is not lost. I have tried but cannot log into this 2nd account, only the original. Help! :(

If you remember the email click I forgot my username somewhere through get help on the login screen

[Segunda]

Originally posted by ChristOurLife:

Originally posted by Default name:

I created a 2nd Steam account about a month ago (as an alternate account)... and I was able to switch back and forth between this 2nd one and the original Steam account. (logging out of original account and logging into the 2nd account)

Starting several days ago my 2nd Steam account is no longer visible as an account that I can log into. I have purchased games with this 2nd account. I hope it is not lost. I have tried but cannot log into this 2nd account, only the original. Help! :(

If you remember the email click I forgot my username somewhere through get help on the login screen

I do not have an issue logging into my account. My issue is that I can no longer see my 2nd account, and cannot switch between them.. I can log into my main account all day no problem. Ok. so each time I log into my steam account. it USED to have 2 icons ( 2 accounts) from which to select which account to log into. NOW it has only 1 account which is the original account. The 2nd account is no longer there to select.

[Dr.Shadowds 🐉]

If you're talking about "Change account" just say that.
https://imgur.com/3E66Qv0

If it not there, then possible you may have either have setting enable to "don't save account" enable, or something causing problem with file, and permissions for Steam, or client issues, which you can try each option see if it fixes the issue.

A) Opt in, or out of Steam beta.

B) Redownload client files, head to where steam installed, delete everything except for "steamapp" folder, and "steam.exe" file then run steam, and see if issue fixed.

[Muppet among Puppets]

In the "list" only stay accounts you switched to and not logged out of.

[Segunda]

I have looked all over in settings and everywhere and I cant find "don't save account"

I cannot find the "list" only and don't understand what you mean.

Yes, I was using the "change account" without difficulty before the issue started. I did not alter or change any settings anywhere. But I did start getting error messages saying the steamwebhelper was not responding.

I don't know what to do.

[Segunda]

Originally posted by Zukabazuka:

It's not lost, you are just typing the wrong info in

How can this be. I have only one username/password for both accounts

[Silicon Vampire]

Originally posted by Default name:

Originally posted by Zukabazuka:

It's not lost, you are just typing the wrong info in

How can this be. I have only one username/password for both accounts

Nope. Profile names are NOT the same as usernames. Profile names can be the same, usernames CAN NOT be as they are the login names for separate accounts.

[Segunda]

Ok You were correct. I had somehow signed out of my 2nd account, I think. And that was why it didn't show up as an icon when I was going to change account.

So, it took a while, but I finally remembered my login info and regained control of my 2nd account. Thanks for the help. The process can be confusing.

[Dr.Shadowds 🐉]

Originally posted by Default name:

Ok You were correct. I had somehow signed out of my 2nd account, I think. And that was why it didn't show up as an icon when I was going to change account.

So, it took a while, but I finally remembered my login info and regained control of my 2nd account. Thanks for the help. The process can be confusing.

Glad your issue has been resolved.

[Kargor]

Originally posted by Default name:

So, it took a while, but I finally remembered my login info and regained control of my 2nd account. Thanks for the help. The process can be confusing.

No it's not. Just like with ANY online service, you simply need to keep track of your login information.

I suggest you grab a piece of paper and a pen, and just write down login name, password, and E-Mail address for everything you register with. Keep that in a place where you can find it if needed.

[Muppet among Puppets]

Or use a password manager like keepass