Some software issues on new setup

[Knight]

Hey guys, I just finished setting everything up, I'll keep it short, everything else is working fine but I'm getting 2 software issues.

Nvidia control panel isn't opening, if I restart the pc then it opens but after some time same issue again. I tried deleting the data bin file, I had encountered a similar issue with NCP few years ago, that seemed to have fixed it but not this time it seems.

There seems to be an issue with the network driver, in the event viewer there's always a warning after I start up the pc, source: netwtw10 event 6062 - Lso was triggered. I updated the driver, reinstalled the driver, resetted the network, can't fix it, it's not really an error, I can still use the wifi, it's just a warning but it sorta bugs me so be great if I could find a solution for it.

Any help is appreciated.

[Dr.Shadowds 🐉]

Error suggests your onboard wifi adapter is the issue for wifi.
https://answers.microsoft.com/en-us/windows/forum/all/i-list-of-event-errors-that-i-would-like-someone/916df34a-122f-4339-8a90-36f935195568

If you're using cable, just disable the onboard network wifi adapter, then check to see if that was the problem for your errors.

For Nvidia control panel not working as it should best I can say about it is uninstall, ensure folder gone for it, then reinstall it. If issue still keep handing, check your storage drive health using Crystal disk info.

[Knight]

I think windows update interfered with nvidia control panel, some people are saying Display driver uninstaller should clean up everything and fix it.


I am actually using the wireless adaptor, it is just a warning though, should I really be concerned? As I said I can connect to internet just fine, no issues with the speed either.

[Dr.Shadowds 🐉]

Yeah you can use DDU, I suggest doing it via Windows safe mode, and ensure that nvidia is selected, then use "recommended option" only this wipes Nvidia drivers.

Also if wifi adaptor fine then don't worry about it.

[Knight]

Okay, thanks.

[Knight]

引用自 Dr.Shadowds 🐉：

Yeah you can use DDU, I suggest doing it via Windows safe mode, and ensure that nvidia is selected, then use "recommended option" only this wipes Nvidia drivers.

Also if wifi adaptor fine then don't worry about it.

Hey man, DDU did not work and according to event viewer, DDU was unable to clear nvidia control panel files or some such. Are we looking at some serious damage here?

[Knight]

I think when I first connected to the internet, Microsoft store downloaded the a basic version of the nvidia driver and nvidia control panel, then I installed the drivers from nvidia installer and it seems both collided somehow even though I clicked on clean install

[Dr.Shadowds 🐉]

引用自 Knight：

引用自 Dr.Shadowds 🐉：

Yeah you can use DDU, I suggest doing it via Windows safe mode, and ensure that nvidia is selected, then use "recommended option" only this wipes Nvidia drivers.

Also if wifi adaptor fine then don't worry about it.

Hey man, DDU did not work and according to event viewer, DDU was unable to clear nvidia control panel files or some such. Are we looking at some serious damage here?

Yeah have to do it via safe mode which solve that issue, but if it giving that issue even under safe mode then might be a problem, and you have to manually delete those files.

Then download driver from nvidia, don't let windows install for it as sometimes they give you out of date version, or cause problems for video drivers issues.

[Knight]

I think I'm just gonna do a clean windows install, I give up with DDU, I did it twice and same situation. I knew I should back up the nvidia installer and perform the installation without internet. Noob mistake, seriously.


I shouldn't be worried about the windows license for the clean install? Since there will be no hardware change. I practically wasted my old license last week when I got this new motherboard, I hadn't linked it to a Microsoft account and it was just lost, wouldn't activate again on my new motherboard. Got a new license yesterday, everything was fine until this came up. I did link it this time or so I think, I just logged in and it says windows activated with license linked to Microsoft account.

[Dr.Shadowds 🐉]

Shouldn't be a problem, but if it does, just do full updates on windows, once done then can add your key, and shouldn't be a problem. Often times I recommend people to use their microsoft/xbox account because then key be tied to your account making it easier.

Anyways I find it odd you're having this much problems with nvidia experince panel.

[Knight]

Yeah I know, this never happens. I always connect to the internet first, let windows configure everything, it installs the basic nvidia driver with control panel, then I install the latest drivers which overwrite the control panel. Works every time and that's how I assume everyone does it. What's worse is that DDU is not cleaning it, that's the unbelievable part here.

[Dr.Shadowds 🐉]

For ddu to fail, either something interfering with it for read & write as well file & permissions, or rare possible case storage drive has an issue which only way to find out is doing health check, and error check.

[Knight]

It's a new ssd and motherboard, man. I even installed some games, everything works fine. Whatever it is, pretty sure a clean install will fix this and the network driver issue, I had actually downloaded the network driver from MSI's website cause for some reason this motherboard (b560m mortar wifi) didn't come with pre-installed network driver like the last one (b560m pro vdh wifi).

Here's the order I'm gonna do things in this time: backup the nvidia installer on an external storage, clean windows then the first thing I'm gonna do is install the nvidia drivers, then connect directly with ethernet (weirdly it comes with ethernet driver pre-installed but not the wireless one) then let it do everything on its own, it SHOULD install all drivers and NOT attempt to overwrite anything nvidia.

[Knight]

引用自 Dr.Shadowds 🐉：

For ddu to fail, either something interfering with it for read & write as well file & permissions, or rare possible case storage drive has an issue which only way to find out is doing health check, and error check.

Hey man, the retail guy arrived today, we cleaned windows twice and it's the same situation. There seems to be weird permission issue with nvidia control panel, sometimes when I turn on the pc, nvidia services load just fine, but when I try to open it it just won't open but if I sign out or restart, which reset the services I think, that temporarily fixes the issue and control panel opens as intended.


I first suspected Microsoft store interfering with the NCP, then I suspected Microsoft account login messing up the admin permissions now I'm thinking something is wrong with his windows usb thing. This is so bizzare. I've looked up everywhere, tried everything google and youtube suggest, I'm just lost now.

[Knight]

Some guides are suggesting there might be a conflicting service or driver that's stopping the nvidia control panel UI to appear when I try to open it. This is not making much sense cause the graphics driver I downloaded is the latest one and the installation is clean, every driver that is installed is from just connecting to the internet.

If there was a conflicting service or driver or anything, I wouldn't be able to open control panel at all. That's the thing, I can open it if I simply sign out and sign in.

[Dr.Shadowds 🐉]

Really at a lost on this as well, the only thing I can think of is checking motherboard bios ensure it has latest update if there any microcode issue, another checking if it the storage drive having issues, if the "tech" guy installing any other 3rd party apps along with the OS causing the issue, or just maybe as it slim chance the ISO that the tech guy has is corrupted.