Gifted Elder Scrolls Online Imperial Edition Upgrade to a friend

[Rawlenzo]

Hi, I purchased an Imperial edition upgrade for me and my friend.

I gifted the IE upgrade to my friend, but he did not purchase ESO in steam. He can't open the gift because it says he doesn't own the game. (he does)

All he needs is to see the CD key from it so he can enter it on the ESO website.

Is there anything we can do?

Thanks for your time,
Tom

[ReBoot]

He doesn't own it on Steam. Period.

[Rawlenzo]

Thanks for shedding some light on the situation ReBoot...

[Worstluck]

He would have to buy or be gifted the regular Steam edition to be able to use that upgrade.

If he already owns the game outside of Steam, the imperial edition upgrade can be purchased from the ZOS store.

[Silicon Vampire]

Notice: Elder Scrolls Online account required to play.

30 days unlimited game play included with purchase. Valid payment method or paid game time card for subscription and persistent internet connection required.

The purchase of a Standard or Imperial Edition game cannot be combined with any existing Elder Scrolls Online account and has to be accessed separately through the Steam client. The 30 days of game time is only accessible with a new account and cannot be applied to an existing account.

this is right on the store page...

[Discussions_Acc]

"Downloadable Content
This content requires the base game The Elder Scrolls Online on Steam in order to play."

That's right on the DLC page...

[Rawlenzo]

Yeah, I didn't read that, nor did I know my friend hadn't bought his copy through steam until after I had sent him the gift.

Regardless, the upgrade just gives you a CD key which you redeem on the Elder Scrolls Online website and they apply the upgrade to your account from there. It shouldn't matter where the copy of the original game was bought, the upgrade keys will be applicable to any ESO account I would think.

[Rawlenzo]

Thank you all for your kind comments explaining the steam store page.

I wont need any more excerpts from the store bio now though, I'm quite sure I understand what it says.

As I said, I did not know where my friend bought his copy of ESO, I assumed he got it on Steam and figured I'd surprise him.