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Or guess the pin
The latter is likely to be faster
I never used the Family Pin system. Is there no Brute Force lockout? You can just guess every combination?
RE: I'm going to send them a reply more specific
Steam has a parental lock that you can now activate that requires a PIN to deactivate.
Steam Family Sharing is completely separate and has nothing to do with the PIN.
You may want to rephrase your response to clarify that you do not need help with family shareing but instead need to reset the PIN for the parental lock.
http://steamcommunity.com/discussions/forum/9/828934089692123640/#p2