i need Help

[SailentSniper]

my account balance had used and it wasnt me is there any hope that steam will back them to me ?

[d3str0y3r]

Steps to take NOW to secure the account:
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)

Any items or wallet funds lost will not be returned.
https://help.steampowered.com/en/faqs/view/3B6E-B322-2400-8D24

[SailentSniper]

Publicado originalmente por d3str0y3r:

Steps to take NOW to secure the account:
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)

Any items or wallet funds lost will not be returned.
https://help.steampowered.com/en/faqs/view/3B6E-B322-2400-8D24

i did not use the account in any site or i was wait the game i want to be in sale that mean steam is not safe and not able to put anything in wallet

[rawWwRrr]

Publicado originalmente por SailentSniper:

Publicado originalmente por d3str0y3r:

Steps to take NOW to secure the account:
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)

Any items or wallet funds lost will not be returned.
https://help.steampowered.com/en/faqs/view/3B6E-B322-2400-8D24

i did not use the account in any site or i was wait the game i want to be in sale that mean steam is not safe and not able to put anything in wallet

Don't argue about the how or why. Just follow the steps above if you're really interested in keeping your Steam account safe.

[SailentSniper]

Publicado originalmente por rawWwRrr:

Publicado originalmente por SailentSniper:

i did not use the account in any site or i was wait the game i want to be in sale that mean steam is not safe and not able to put anything in wallet

Don't argue about the how or why. Just follow the steps above if you're really interested in keeping your Steam account safe.

you always say follow the steps why this not be commanded from the beginning as you know that there is thieft in that site why not warn or any thing its unfair and they also not refunds or reverse item to my account what good store no i ask cuz i dont share my info its not my fault

[Leonardo Da Pinchi]

Publicado originalmente por SailentSniper:

Publicado originalmente por rawWwRrr:

Don't argue about the how or why. Just follow the steps above if you're really interested in keeping your Steam account safe.

you always say follow the steps why this not be commanded from the beginning as you know that there is thieft in that site why not warn or any thing its unfair and they also not refunds or reverse item to my account what good store no i ask cuz i dont share my info its not my fault

The "leak" is somewhere on your end, you got phished or bruteforced somehow.

Steam can't be hacked that easily, if it could, accounts worth a LOT more than yours would get targeted first.

Take the steps mentioned FIRST, so no FURTHER harm can be done.

[SailentSniper]

Publicado originalmente por Stabra Kedabra Alakablam:

Publicado originalmente por SailentSniper:

you always say follow the steps why this not be commanded from the beginning as you know that there is thieft in that site why not warn or any thing its unfair and they also not refunds or reverse item to my account what good store no i ask cuz i dont share my info its not my fault

The "leak" is somewhere on your end, you got phished or bruteforced somehow.

Steam can't be hacked that easily, if it could, accounts worth a LOT more than yours would get targeted first.

Take the steps mentioned FIRST, so no FURTHER harm can be done.

oh really that not true last 60 days i didnt use any site on Chrom and i playing only GTA SA that all i open and use discord and play other game so tell me how i got hacked

[Chompman]

Publicado originalmente por SailentSniper:

Publicado originalmente por Stabra Kedabra Alakablam:

The "leak" is somewhere on your end, you got phished or bruteforced somehow.

Steam can't be hacked that easily, if it could, accounts worth a LOT more than yours would get targeted first.

Take the steps mentioned FIRST, so no FURTHER harm can be done.

oh really that not true last 60 days i didnt use any site on Chrom and i playing only GTA SA that all i open and use discord and play other game so tell me how i got hacked

It could had happened from anytime and not just 60 days.

[SailentSniper]

i use your tips to secure my pc no threats so its an account hack not pc

[SailentSniper]

Publicado originalmente por Chompman:

Publicado originalmente por SailentSniper:

oh really that not true last 60 days i didnt use any site on Chrom and i playing only GTA SA that all i open and use discord and play other game so tell me how i got hacked

It could had happened from anytime and not just 60 days.

so should facebook or telegram or paypal or games site can hack my steam account ?

[d3str0y3r]

The only way wallet funds can be used by someone else is if they have access to your account. The only way that happens is when the user leaks their login info. Either by using a 3rd party scam sites, phishing attempt, or malware.

Steam accounts are NOT hacked they are HIJACKED.

You are responsible for the security of your account and all actions taken on it.

[SailentSniper]

Publicado originalmente por SailentSniper:

Publicado originalmente por Chompman:

It could had happened from anytime and not just 60 days.

so should facebook or telegram or paypal or games site can hack my steam account ?

i can screen my history use

[Shaggy]

Publicado originalmente por SailentSniper:

i use your tips to secure my pc no threats so its an account hack not pc

Publicado originalmente por SailentSniper:

Publicado originalmente por Chompman:

It could had happened from anytime and not just 60 days.

so should facebook or telegram or paypal or games site can hack my steam account ?

Steam accounts are not hacked, they are hijacked. Find out where you leaked your information.

[Leonardo Da Pinchi]

Publicado originalmente por SailentSniper:

i use your tips to secure my pc no threats so its an account hack not pc

That's a good start, did you secure your account as well?

Publicado originalmente por SailentSniper:

Publicado originalmente por Chompman:

It could had happened from anytime and not just 60 days.

so should facebook or telegram or paypal or games site can hack my steam account ?

Through reverse engineering, or using a fake "sign in through steam" portal, yes.

Avoid ALL sites that ask you to sign in through steam, except Steam itself.

Did you get asked to vote for a friend's competitive team or get a link for a steam gift card recently?

Or do you use skin trading websites?

[SailentSniper]

Publicado originalmente por Shaggy:

Publicado originalmente por SailentSniper:

i use your tips to secure my pc no threats so its an account hack not pc

Publicado originalmente por SailentSniper:

so should facebook or telegram or paypal or games site can hack my steam account ?

Steam accounts are not hacked, they are hijacked. Find out where you leaked your information.

ok fine tell me how

[SailentSniper]

Publicado originalmente por Stabra Kedabra Alakablam:

Publicado originalmente por SailentSniper:

i use your tips to secure my pc no threats so its an account hack not pc

That's a good start, did you secure your account as well?

Publicado originalmente por SailentSniper:

so should facebook or telegram or paypal or games site can hack my steam account ?

Through reverse engineering, or using a fake "sign in through steam" portal, yes.

Avoid ALL sites that ask you to sign in through steam, except Steam itself.

Did you get asked to vote for a friend's competitive team or get a link for a steam gift card recently?

Or do you use skin trading websites?

completely no