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The stick's DirectInput or Xinput or other?
Are you on Steam stable or beta? (The path you mentioned didn't include General Controller Settings so it sounds like you're on the beta)
Can check things like this for either Steam client:
- Quit Steam,
- Navigate to and open with notepad: [Steam Installation]\config\config.vdf
- Do a search for: controller_blacklist
If it's present and hiding the stick, it'll have the stick's VID/PID (e.g. "controller_blacklist" "45e/28e"), you can just clear it so you have:
"controller_blacklist" ""
- Save and close file
- start Steam
If no controller_blacklist, look for: SDL_GamepadBind
Clear the mappings there so you have: "SDL_GamepadBind" ""
- save and close file
- start Steam and see if it helped
If using stable Steam client try via Big Picture mode:
Menu > Settings > Controller. See if you get the option Setup Device Inputs [Begin Setup]
(Not sure about this one being the case though, am thinking once it's detected and set-up on the laptop, the settings would be stored with your Steam account...)
> Are you using anything like HidHide or taking the stick through an input mapper?
>
No I was planning to not use an input mapper to prevent additional input delay
>
> The stick's DirectInput or Xinput or other?
>
From what I have searched, the controller looks to be a DirectInput, but can't be certain about that. In Windows device manager it appears as "HID-compliant game controller" under Humer Interface Devices (and "HID" is related to DirectInput from what I've seen).
>
> Do a search for: controller_blacklist
>
No controller_blacklist in config.vdf
>
> If no controller_blacklist, look for: SDL_GamepadBind
>
I've found this property, he is what looks like. For information, I already used in the past a third party xbox controller and Nintendo Switch Pro controller
======
"SDL_GamepadBind" "030000007e0500000920000000000000,Nintendo Switch Pro Controller,a:b1,b:b0,back:b8,dpdown:h0.4,dpleft:h0.8,dpright:h0.2,dpup:h0.1,guide:b12,leftshoulder:b4,leftstick:b10,lefttrigger:b6,leftx:a0,lefty:a1,rightshoulder:b5,rightstick:b11,righttrigger:b7,rightx:a2,righty:a3,start:b9,x:b3,y:b2,hint:SDL_GAMECONTROLLER_USE_BUTTON_LABELS:=1,platform:Windows
03000000de280000ff11000001000000,Steam Virtual Gamepad,a:b0,b:b1,back:b6,dpdown:h0.4,dpleft:h0.8,dpright:h0.2,dpup:h0.1,leftshoulder:b4,leftstick:b8,lefttrigger:+a2,leftx:a0,lefty:a1,rightshoulder:b5,rightstick:b9,righttrigger:-a2,rightx:a3,righty:a4,start:b7,x:b2,y:b3,platform:Windows
03000000de280000ff11000000000000,Steam Virtual Gamepad,a:b0,b:b1,back:b6,dpdown:h0.4,dpleft:h0.8,dpright:h0.2,dpup:h0.1,leftshoulder:b4,leftstick:b8,lefttrigger:+a2,leftx:a0,lefty:a1,rightshoulder:b5,rightstick:b9,righttrigger:-a2,rightx:a3,righty:a4,start:b7,x:b2,y:b3,platform:Windows
03000000de280000ff11000000007701,Steam Virtual Gamepad,a:b0,b:b1,x:b2,y:b3,back:b6,start:b7,leftstick:b8,rightstick:b9,leftshoulder:b4,rightshoulder:b5,dpup:b10,dpdown:b12,dpleft:b13,dpright:b11,leftx:a1,lefty:a0~,rightx:a3,righty:a2~,lefttrigger:a4,righttrigger:a5,"
======
>
> If using stable Steam client try via Big Picture mode:
> Menu > Settings > Controller. See if you get the option Setup Device Inputs [Begin Setup]
>
So it works, and I will probably use this if there is no other alternative.