my account has been banned and idk why
my account suddenly had the name changed to the steam number and I saw a notification saying I could move my items to another account due to this one being banned
I did not cheat, I did not scam, I bearly if ever used the chat in games, idk why I could be banned and idk how to appeal the ban if its possible, please someone help me with somewhere to begin
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Showing 1-15 of 15 comments
Cathulhu Jun 1, 2023 @ 10:20am 
Your account is compromised. You are not banned. That message is fake.

Do not trade until your account is secured.

Take the following steps to secure your account:

1. Scan for malware. https://www.malwarebytes.com/
2. Check that the email and phone number on the Steam account are still yours.
3. Deauthorize all other devices. https://store.steampowered.com/twofactor/manage
4. Change passwords from a clean computer.
5. Generate new backup codes for your Mobile App. https://store.steampowered.com/twofactor/manage
6. Revoke the API key (there should be no key). https://steamcommunity.com/dev/apikey

Steam does not return inventory items or wallet funds: https://help.steampowered.com/faqs/view/3B6E-B322-2400-8D24

If you no longer have access to your account, read this:
https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560
NJF | Ham Mafia | Jun 1, 2023 @ 10:26am 
so the message in my steam profile says that is bannedis fake, although the message is not typed on my description is on a text that should not be there
Wolf Knight Jun 1, 2023 @ 10:29am 
Originally posted by 76561198390679826:
so the message in my steam profile says that is bannedis fake, although the message is not typed on my description is on a text that should not be there
steam does not post ban notices on the profile. you get an account alert. if you hit the EDIT PROFILE button on your profile, you will see that you can remove that message.

secure the account, then you can start fixing your profile.



Please review how you are logging into Steam, you somehow gave them your log in information. This could of been due to the computer being compromised and redirecting to a fake login, or you using a 3rd party site to login to steam.

After you have secured the account, please edit your profile back to normal (if it was altered by the hijacker/scammer)

Steam support does not post messages on your profile, they don't give out warnings about pending bans, they dont give time to move stuff, they wont tell you to move stuff. Someone has enough access to the account to make changes to the profile. If you try to move any items, the trade will get cancelled and a new one created sending the items to the scammers accounts.

They do not change your name/avatar unless it violates the rules (advertising, inappropriate language,etc). Such a change would only reset it to the default settings (your steam ID for the name, the default ? avatar for the avatar). This would include an account alert that you have to click a box that says "I have read this"
Last edited by Wolf Knight; Jun 1, 2023 @ 10:29am
NJF | Ham Mafia | Jun 1, 2023 @ 10:34am 
Thanks for the help
NJF | Ham Mafia | Jun 1, 2023 @ 10:35am 
But it is an account alert
Bee🐝 Jun 1, 2023 @ 10:46am 
Originally posted by NJF:
But it is an account alert
They simply edited your "bio" as they had full access to your account. Just delete it from your profile the same way you'd remove any other text in the "bio" textbox.

Your profile page> Edit Profile> And delete the text.
Quadnes Jun 1, 2023 @ 10:55am 
report valve
Strike-Team Jun 1, 2023 @ 12:17pm 
ah again, scammers are at work, my guess is that these problems can be avoided in the new steam UI.
Cathulhu Jun 1, 2023 @ 12:29pm 
Originally posted by Strike-Team:
ah again, scammers are at work, my guess is that these problems can be avoided in the new steam UI.
Not sure how you make up such nonsense. Stop spreading misinformation.
Last edited by Cathulhu; Jun 1, 2023 @ 12:29pm
Strike-Team Jun 1, 2023 @ 12:45pm 
Originally posted by Cathulhu:
Originally posted by Strike-Team:
ah again, scammers are at work, my guess is that these problems can be avoided in the new steam UI.
Not sure how you make up such nonsense. Stop spreading misinformation.
Oh I wasn't too sure either. I just said guess . but if what i say is wrong i can give it up
mike Jul 5, 2023 @ 1:02pm 
Originally posted by Strike-Team:
Originally posted by Cathulhu:
Not sure how you make up such nonsense. Stop spreading misinformation.
Oh I wasn't too sure either. I just said guess . but if what i say is wrong i can give it up
well at this exact time and date my friend just got this exact scam and fell for it so even on the new UI it still works RIP his items
Cathulhu Jul 5, 2023 @ 1:13pm 
Because the UI is completely irrelevant if you keep giving away your account credentials.
Originally posted by NJF:
so the message in my steam profile says that is bannedis fake, although the message is not typed on my description is on a text that should not be there
I heard steam adds an info under view more that things are fake now.
But still it seems its not enough to make people understand that things are fake.
cSg|mc-Hotsauce Jul 5, 2023 @ 2:34pm 
Originally posted by Muppet among Puppets:
Originally posted by NJF:
so the message in my steam profile says that is bannedis fake, although the message is not typed on my description is on a text that should not be there
I heard steam adds an info under view more that things are fake now.
But still it seems its not enough to make people understand that things are fake.

The least intrusive place to put it but that is definitely not enough.

It needs to be extremely intrusive.

:summercat2023:
Originally posted by cSg|mc-Hotsauce:
Originally posted by Muppet among Puppets:
I heard steam adds an info under view more that things are fake now.
But still it seems its not enough to make people understand that things are fake.

The least intrusive place to put it but that is definitely not enough.

It needs to be extremely intrusive.

:summercat2023:
Yes, as its only visible for the owner, it should be the first thing you read.
And only if you confirm it, it could be where it is now.
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Date Posted: Jun 1, 2023 @ 10:18am
Posts: 15