All Discussions > Steam Forums > Help and Tips > Topic Details
spiralism Aug 23, 2023 @ 11:17pm
Problem with using RBC Virtual Visa Debit for purchase
Hello everyone. I am trying to load my Steam wallet to try and change my store country but I am encountering the error "This purchase failed, Steam was not able to accept payment from your payment provider."

I am wondering as to what is causing this error? I have checked my billing address, zipcode, phone number, cvv2, expiration date and card number and made sure that they were all correct, yet I am still experiencing this error. I am on my 2nd hour trying to wrap my head around this issue and I am starting to feel frustrated,

Any tips are appreciated! Thank you.
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ReBoot Aug 24, 2023 @ 1:12am 
Take this error message literally. Nothing's wrong with your card, the problem is between your bank & Valve. Use another payment method until that is sorted out.
#1
spiralism Aug 24, 2023 @ 8:09am 
I see. I'll try to contact the bank about this issue and hope for the best
#2
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All Discussions > Steam Forums > Help and Tips > Topic Details
Date Posted: Aug 23, 2023 @ 11:17pm
Posts: 2
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