edd Apr 26, 2023 @ 6:19pm
Steam just broke on my mobile app
I was just removing some devices from authorized devices on my phone in the steam app and after removing one or two that I dont remember the app just broke. It's like im logged in but at the same time im not. I can only show steam guard code and anything else i try to do it says verifying login information and gives an error.I dont want to remove authenticator because i dont want a 15 day trade ban rn, so signing out and loging back in isnt a solution. Anything I can do? Will it solve on its own if i wait more?

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Showing 1-7 of 7 comments
cSg|mc-Hotsauce Apr 26, 2023 @ 7:03pm 
Originally posted by edd:
I was just removing some devices from authorized devices on my phone in the steam app and after removing one or two that I dont remember the app just broke. It's like im logged in but at the same time im not. I can only show steam guard code and anything else i try to do it says verifying login information and gives an error.I dont want to remove authenticator because i dont want a 15 day trade ban rn, so signing out and loging back in isnt a solution. Anything I can do? Will it solve on its own if i wait more?

After deauthorizing all devices, use the "add another account" function and log into the account again.

:qr:
edd Apr 26, 2023 @ 8:34pm 
Originally posted by cSg|mc-Hotsauce:
Originally posted by edd:
I was just removing some devices from authorized devices on my phone in the steam app and after removing one or two that I dont remember the app just broke. It's like im logged in but at the same time im not. I can only show steam guard code and anything else i try to do it says verifying login information and gives an error.I dont want to remove authenticator because i dont want a 15 day trade ban rn, so signing out and loging back in isnt a solution. Anything I can do? Will it solve on its own if i wait more?

After deauthorizing all devices, use the "add another account" function and log into the account again.

:qr:
I litterally cant do anything on the app except view steam guard code. Currently I barely managed to log in on the website to reply back and it keeps logging me out too, any other solutions?
Insensato May 4, 2023 @ 3:02pm 
Hey man, how did you solve your problem? My app has the same issue
edd May 4, 2023 @ 3:28pm 
Originally posted by I`mSol:
Hey man, how did you solve your problem? My app has the same issue
I contacted steam support, told them i want to solve this issue i have on my app but also dont want a trade ban. They first asked if I only had this problem on my app, I replied yes. After some time from my reply, I was logged out of my steam account on the app, I logged back in and problem was solved. I also didnt get a trade ban. Not really sure if steam support logged me out without a trade ban or it was a miracle because they didnt really say anything back after my last reply, but its probably their doing. So try contancting support.
Insensato May 4, 2023 @ 3:39pm 
Originally posted by edd:
Originally posted by I`mSol:
Hey man, how did you solve your problem? My app has the same issue
I contacted steam support, told them i want to solve this issue i have on my app but also dont want a trade ban. They first asked if I only had this problem on my app, I replied yes. After some time from my reply, I was logged out of my steam account on the app, I logged back in and problem was solved. I also didnt get a trade ban. Not really sure if steam support logged me out without a trade ban or it was a miracle because they didnt really say anything back after my last reply, but its probably their doing. So try contancting support.
From where did you contact them?
edd May 4, 2023 @ 4:41pm 
Originally posted by I`mSol:
Originally posted by edd:
I contacted steam support, told them i want to solve this issue i have on my app but also dont want a trade ban. They first asked if I only had this problem on my app, I replied yes. After some time from my reply, I was logged out of my steam account on the app, I logged back in and problem was solved. I also didnt get a trade ban. Not really sure if steam support logged me out without a trade ban or it was a miracle because they didnt really say anything back after my last reply, but its probably their doing. So try contancting support.
From where did you contact them?
sorry didnt see that you replied back.
support>steam client>steam client crashes>contact steam support
Last edited by edd; May 4, 2023 @ 4:42pm
Originally posted by cSg|mc-Hotsauce:
Originally posted by edd:
I was just removing some devices from authorized devices on my phone in the steam app and after removing one or two that I dont remember the app just broke. It's like im logged in but at the same time im not. I can only show steam guard code and anything else i try to do it says verifying login information and gives an error.I dont want to remove authenticator because i dont want a 15 day trade ban rn, so signing out and loging back in isnt a solution. Anything I can do? Will it solve on its own if i wait more?

After deauthorizing all devices, use the "add another account" function and log into the account again.

:qr:
Thank you bro 🙏🙏 had this issue and after trying a lot of things i was about to give up. You deserve an award ✌️
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Date Posted: Apr 26, 2023 @ 6:19pm
Posts: 7