Can't Refund A Game Gifted To Me

[Goritom]

Someone gifted me a game that i wasn't able to refund. He gifted me a game before that i couldn't play, so i did the usual refund process for gifts. This time however, i wasn't able to download it because i'm on a Mac, so i tried to refund it. Once i went to the page, all my games were there except the one that i couldn't download, so now i have no idea how to give him the money back. It's been about 3 days since he gifted it to me.

Do you guys have any solution to this issue?

[かぐや]

Which game?

[Goritom]

Originally posted by かぐや:

Which game?

Forts

[かぐや]

Originally posted by Goritom:

Originally posted by かぐや:

Which game?

Forts

help.steampowered.com/en/wizard/HelpWithGame/?appid=410900 here should be help page for that game.

[Goritom]

Originally posted by かぐや:

Originally posted by Goritom:

Forts

help.steampowered.com/en/wizard/HelpWithGame/?appid=410900 here should be help page for that game.

I'll take a look at it, thank you

[Goritom]

Originally posted by かぐや:

Originally posted by Goritom:

Forts

help.steampowered.com/en/wizard/HelpWithGame/?appid=410900 here should be help page for that game.

It worked! I don't use steam that often, so thank you so much.

[Ogami (ROG ALLY)]

Sometimes the Support page has problems finding certain games with very generic titles.

[simolkaw]

You can't refund it only the gifted can, you can only allowed him to make refund.

[Jerry]

Originally posted by simolkaw:

You can't refund it only the gifted can, you can only allowed him to make refund.

Nonsense.

[simolkaw]

Originally posted by Jerry:

Originally posted by simolkaw:

You can't refund it only the gifted can, you can only allowed him to make refund.

Nonsense.

it from my experience try it twice

[HikariLight]

When you wish to refund a gifted game the user who received the games starts the process, then the user who originally paid for it finishes the process. Also the money will go to the user who paid for it. So if your refunding it in hopes of getting the money, you are out of luck.

[rawWwRrr]

Originally posted by simolkaw:

You can't refund it only the gifted can, you can only allowed him to make refund.

Originally posted by HikariLight:

When you wish to refund a gifted game the user who received the games starts the process, then the user who originally paid for it finishes the process. Also the money will go to the user who paid for it. So if your refunding it in hopes of getting the money, you are out of luck.

If you two would read the op, you'd see that this is exactly the outcome they were hoping for.

Originally posted by Goritom:

now i have no idea how to give him the money back.

The problem they encountered was that the name of the game, Forts, is rather generic so they were unable to get the Support page to provide it as an option in which to start the process, which was solved by using a link directly to its Support page:

Originally posted by かぐや:

help.steampowered.com/en/wizard/HelpWithGame/?appid=410900 here should be help page for that game.