Switching accounts triggers Steam Guard email
I'm using Win11 and the Steam App. I have two Steam accounts. Starting last week, when I switch between accounts on the same computer it always triggers an email and code entry. I tried deauthorizing all devices and I have the app set to store credentials.

EDIT: I've not seen it before (egg on face), but there is a change account menu selection just above logout that allows account switching without a 2 factor authentication email from Steam Guard.

Any ideas?
Dernière modification de Gman; 22 mars 2023 à 5h31
< >
Affichage des commentaires 1 à 6 sur 6
If you log out an account, now each time a code is needed.
Recognizing your device is cookie-based/client-side. That is, it places a cookie in your browser that says "$logged_in_user has authorized Steam to remember this machine." So the next time you go to login, Steam pulls that cookie, sees that the user logging in matches the user in the cookie, and bypasses Steam Guard.

Each time you check "remember this device" on the same browser you're setting a new value for which user has authorized the machine to be remembered, because you can only have one of these cookies stored in your browser and it only tracks one person's login.

If you want to remember the same machine for multiple different users, you may need to use separate Windows/Mac logins for each user, or it might be possible to just use two different browsers (Firefox & Brave, Edge & Chrome, etc) or possibly even to create two different users within the browser if your browser allows for multiple profiles. I don't know for sure what level of separation between accounts would be required, only that you definitely won't be able to preserve two login cookies on the same one account using the same one browser.

BTW, deauthorizing all devices will make any previously remembered device be treated as a new device, and trigger Steam Guard.
L'auteur(e) de ce sujet a indiqué que ce message répond à sa question.
Before last update, email auth was needed once per machine.
That is gone.
Before last update, email auth was needed once per machine.
That is gone.

I see lots of poeple having problems with this issue including myself, and remember prior update some time ago where this bug happened for a very short time to some people and then was fixed. Are you sure this is intended behavior - I did not see it listed in the patch notes? If you look in the current description of options under steam guard management it clearly says it is only supposed to ask for the email authorization if it detects login from a new browser or different PC and that is how it has worked for years. If you have an official statement from steam that it is supposed ask for guard code on every single login now regardless of settings, please refer and let us know where they state that, as I'm sure lots of people would like an option to have it work as it did before. Thank you
The log out screen tells, you need new code.
And each time you need one.

Thats what i see. Dont know if its like that from now on.
I just posted in another thread talking about this. I think I figured it out the problem and I think it is clearly bugged in the current update. They were supposed to be adding a new function with the new "Sign out" option added to main menu... that DID give you the choice if you wanted it to clear it from remembering your PC and to require a new steam guard code. This was supposed to give a new option that would be different from clicking "log out of account" in the account menu which we always used before and should remember your PC and not ask for a new code.

The bug in the new update seems to be that BOTH options no matter which one you click in either menu are both functioning as executing "Sign out" and are completely forgetting the PC being authorized and thus ask for a new steam guard code (that's why you get that same window warning telling you will need a new code regardless of which option you click, because both are incorrectly executing "Sign Out" - only "Sign out" should execute "Sign out"). I think it is clear from the two options being worded differently and in different menus, that they are supposed to offer two different things - but currently it seems bugged and they both do the same thing - and took away the correct function of what "log out from account" should do - which is it should still remember the PC if you choose that one. Hopefully they will see all the posts of people having problems with this on different threads and fix this issue.
Dernière modification de Talos; 21 mars 2023 à 22h57
< >
Affichage des commentaires 1 à 6 sur 6
Par page : 1530 50

Posté le 20 mars 2023 à 12h37
Messages : 6