Anyone else not getting any marketing emails from Steam?

[EmiePlays]

I have several games on my wishlist that went on sale when the Spring Sale began, but I didn't get any email about them, or even about the Spring Sale in general.

I searched my Gmail and I did receive emails about the Autumn Sale on 2022/11/26 and Winter Sale on 2022/12/25, but since the Winter Sale email the only emails I've gotten from Steam are receipts, verifications, new login notices - basically just transactional/account management stuff, no announcements about seasonal sales or wishlist games being discounted, even though I have both of those boxes ticked to Yes in my Email Preferences and my correct email address is listed and verified in my account. I checked my spam folder as well and there's nothing there.

[cSg|mc-Hotsauce]

I've received over 10 yesterday. All were single games going on sale which was obnoxious since they should have all come in one email.

[Jerry]

So far, it's only a small share of the wishlist games, I got on discount, that I received emails for (though thankfully at least as a single mail). And that one came in 13 hours after the start of the event.

I would say, the wishlist/mail servers (or whatever script is responsible for this stuff) at Valve were not prepared to handle this.

[MancSoulja]

Most of my wishlisted games are on sale but I only got two emails about 2 individual games, one I don't even remember wishlisting.

[doctorq9]

I just complained to Steam Support about this! The Winter sale started on March 16th and I did not get the email about it until today - March 20th! With the sale ending on the 23rd, this is very sloppy customer service!

[Crazy Tiger]

doctorq9 eredeti hozzászólása:

I just complained to Steam Support about this! The Winter sale started on March 16th and I did not get the email about it until today - March 20th! With the sale ending on the 23rd, this is very sloppy customer service!

Winter sale? You mean Spring sale. :P

I've gotten 2 emails on the 17th. One with 5 items on sale, the other with 25. It seems the servers are out of whack considering the different outputs people mention.

[EmiePlays]

Yeah judging by all of us getting completely different email experiences it seems like Steam's internet tubes might be clogged.