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C h 1 l y Jun 9, 2023 @ 5:58am
Steam Guard Error
I wanted to add steam guard to my account, i have app , i have mail, i have phone number, but when i click "Add Authenticator" in steam mobile app, text appears showing "an error occurred adding this account please try again later" I searched on the Internet for a solution to this problem, they say to wait. But I've been waiting for 5 hours, even more. Should I wait longer or is there some other solution? Sorry for my bad english.
Last edited by C h 1 l y; Jun 9, 2023 @ 6:07am
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Showing 1-11 of 11 comments
Dr.Shadowds 🐉 Jun 9, 2023 @ 6:17am 
Are you trying use old version, or new version?

OLD version DOES NOT WORK.

New version is have you have to use, you download it via Google play, or Apple store. Sign into your Steam account on the app, it will then ask you follow the process to setup such as linking your phone number on your account.
C h 1 l y Jun 9, 2023 @ 6:29am 
Originally posted by Dr.Shadowds 🐉:
Are you trying use old version, or new version?

OLD version DOES NOT WORK.

New version is have you have to use, you download it via Google play, or Apple store. Sign into your Steam account on the app, it will then ask you follow the process to setup such as linking your phone number on your account.

Unfortunately no. I'm using the latest version of steam from the play store, my phone is already linked to my steam account :(
C h 1 l y Jun 9, 2023 @ 6:32am 
my phone and mail already linked to my steam account. I just dont have steam guard and when i try to add it in steam app i get error :steamsad:
C h 1 l y Jun 9, 2023 @ 6:38am 
Originally posted by Dr.Shadowds 🐉:
Are you trying use old version, or new version?

OLD version DOES NOT WORK.

New version is have you have to use, you download it via Google play, or Apple store. Sign into your Steam account on the app, it will then ask you follow the process to setup such as linking your phone number on your account.

YEAH! I solved this problem! I just went to steam settings -> account -> View account details -> manage steam guard and then I chose the very first option (get steam app code) instead of mail ! Thanks for trying to help me :steamthumbsup: :steamhappy:
jupi (coi coi) Jun 9, 2023 @ 8:08am 
se puede
Originally posted by C h 1 l y:
Originally posted by Dr.Shadowds 🐉:
Are you trying use old version, or new version?

OLD version DOES NOT WORK.

New version is have you have to use, you download it via Google play, or Apple store. Sign into your Steam account on the app, it will then ask you follow the process to setup such as linking your phone number on your account.

YEAH! I solved this problem! I just went to steam settings -> account -> View account details -> manage steam guard and then I chose the very first option (get steam app code) instead of mail ! Thanks for trying to help me :steamthumbsup: :steamhappy:
How ? me and you same issue problem always error occured :( im try and try a day.im try follow setting manage steam guard and choose the top always keep icon download but im already have steam app
Mas Danu Aug 18, 2024 @ 9:20pm 
Originally posted by お久しぶりです:
Originally posted by C h 1 l y:

YEAH! I solved this problem! I just went to steam settings -> account -> View account details -> manage steam guard and then I chose the very first option (get steam app code) instead of mail ! Thanks for trying to help me :steamthumbsup: :steamhappy:
How ? me and you same issue problem always error occured :( im try and try a day.im try follow setting manage steam guard and choose the top always keep icon download but im already have steam app
are u solved it ?
76561199804624462 Dec 15, 2024 @ 3:11pm 
It doesnt let me add a phone number get an error messages after clicking the verified button on email and goes to the steam app and says error message
cSg|mc-Hotsauce Dec 15, 2024 @ 4:15pm 
Originally posted by crismon1946c:
It doesnt let me add a phone number get an error messages after clicking the verified button on email and goes to the steam app and says error message

Use the number you have registered and verified with your Activision account instead.

:nkCool:
I'm also having this issue on where it's saying there's "An error adding this account." I tried finding the Manage Steam Guard that was suggested in the prior comment but I can't seem to find it.
Katie Jun 18 @ 2:15pm 
This thread was quite old before the recent post, so we're locking it to prevent confusion.
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