slydi3s Sep 9, 2023 @ 3:57pm
impossible to change microsoft account on a steam game
Hello everyone,

I have a somewhat particular problem that I've been stuck on for several months now:

I lost the password for the Microsoft account I initially signed into the game with. When I try to log in with another account, I return to the first menu of the game which asks me again to log in to the first account

So I can't log in with my new account.

Ideas ?

Thanks

Something went wrong while displaying this content. Refresh

Error Reference: Community_9721151_
Loading CSS chunk 7561 failed.
(error: https://community.fastly.steamstatic.com/public/css/applications/community/communityawardsapp.css?contenthash=789dd1fbdb6c6b5c773d)
Showing 1-15 of 15 comments
cSg|mc-Hotsauce Sep 9, 2023 @ 3:59pm 
Recover the proper Microsoft account through MS support.

:summercat2023:
slydi3s Sep 9, 2023 @ 4:01pm 
I can't it was hacked
cSg|mc-Hotsauce Sep 9, 2023 @ 4:03pm 
Originally posted by slydi3s:
I can't it was hacked

Of course you can. What makes you think you can't because it was "hacked?"

:summercat2023:
slydi3s Sep 9, 2023 @ 4:04pm 
and I want to be on my new account and not on the old one
cSg|mc-Hotsauce Sep 9, 2023 @ 4:04pm 
Originally posted by slydi3s:
and I want to be on my new account and not on the old one

Well, that is kinda bad for you.

:summercat2023:
slydi3s Sep 9, 2023 @ 4:05pm 
ha
slydi3s Sep 9, 2023 @ 4:09pm 
but is it possible to resolve this problem without having to access my old account?
cSg|mc-Hotsauce Sep 9, 2023 @ 4:10pm 
Originally posted by slydi3s:
but is it possible to resolve this problem without having to access my old account?

Nope.

:summercat2023:
slydi3s Sep 9, 2023 @ 4:12pm 
seriously!?!?!
slydi3s Sep 9, 2023 @ 4:20pm 
But is there a way to reset the game files?
Hennix Sep 9, 2023 @ 4:22pm 
Originally posted by slydi3s:
But is there a way to reset the game files?
no
you have to recover the account you bought the games on
slydi3s Sep 9, 2023 @ 4:24pm 
but I don't want to wait 2-3 days for Microsoft support to respond!!!!
nullable Sep 9, 2023 @ 5:01pm 
Originally posted by slydi3s:
but I don't want to wait 2-3 days for Microsoft support to respond!!!!

My Dad had a saying for things like this.

"How does it feel to want?"

What you want may not matter in the grand scheme of things. You can't just make a new account and transfer licenses around. Some accounts, it turns out, are important. So you need to treat them as the valuable things they are, you need to keep them secure, and when you fail, you need to go through the recovery process. And hopefully the lesson is, an ounce of prevention is worth a pound of cure. And hopefully you start investing in prevention.
cSg|mc-Hotsauce Sep 9, 2023 @ 5:21pm 
Originally posted by Hennix:
Originally posted by nullable:

My Dad had a saying for things like this.

"How does it feel to want?"

What you want may not matter in the grand scheme of things. You can't just make a new account and transfer licenses around. Some accounts, it turns out, are important. So you need to treat them as the valuable things they are, you need to keep them secure, and when you fail, you need to go through the recovery process. And hopefully the lesson is, an ounce of prevention is worth a pound of cure. And hopefully you start investing in prevention.
dont spread nonsense
you cant transfer licenses around
every license is bound on the account that activated it

He said, "you can't."

:summercat2023:
Hennix Sep 9, 2023 @ 5:24pm 
Originally posted by cSg|mc-Hotsauce:
Originally posted by Hennix:
dont spread nonsense
you cant transfer licenses around
every license is bound on the account that activated it

He said, "you can't."

:summercat2023:
oops sorry deleted
Showing 1-15 of 15 comments
Per page: 1530 50

Date Posted: Sep 9, 2023 @ 3:57pm
Posts: 15