Casper Sep 6, 2023 @ 3:47pm
Cant buy from the store - There seems to have been an error initializing or updating your transaction. Please wait a minute and try again or contact support for assistance.
Im trying to buy 112 Operator - Complete Edition as its on offer. Specifically I want to get the DLCs as I already have the base game

If I try to buy the pack, select the payment method and get an error that says "There seems to have been an error initializing or updating your transaction. Please wait a minute and try again or contact support for assistance."

I've tried waiting, tried on Windows Steam client, web page and also Android client. Every time I get the same error. I've tried different payment methods.

I've tried going through the options on "help.steampowered.com" but can not find any suitable help or any way to contact support
Does anyone know how to fix the issue, or how I contact support

Thanks
Casper
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Showing 1-4 of 4 comments
CrisFNORD Sep 6, 2023 @ 3:50pm 
Steam store site payment is bugged
I was trying to buy games and had the same issue
I could only use wallet funds to buy gems inside magic arena, but no way to buy games
cSg|mc-Hotsauce Sep 6, 2023 @ 3:54pm 
Originally posted by Casper:
Cant buy from the store - There seems to have been an error initializing or updating your transaction. Please wait a minute and try again or contact support for assistance.

Im trying to buy 112 Operator - Complete Edition as its on offer. Specifically I want to get the DLCs as I already have the base game

If I try to buy the pack, select the payment method and get an error that says "There seems to have been an error initializing or updating your transaction. Please wait a minute and try again or contact support for assistance."

I've tried waiting, tried on Windows Steam client, web page and also Android client. Every time I get the same error. I've tried different payment methods.

I've tried going through the options on "help.steampowered.com" but can not find any suitable help or any way to contact support
Does anyone know how to fix the issue, or how I contact support

Thanks
Casper

New policy...

https://steamcommunity.com/groups/steamworks/announcements/detail/3700310527377680732

Until the devs/pubs adjust their prices in your currency for all the items in the bundle, you can not purchase them. Even if it is only a single item that is priced too low, the entire bundle can not be purchased.

Both the "112 Operator - Masks - CHARITY DLC" and the "Operator's Soundtrack" fall below the new minimum pricing.

You may want to let the dev/pub of the game know about the new policy. They may not have read their emails from Steam recently.

Originally posted by CrisFNORD:
Steam store site payment is bugged
I was trying to buy games and had the same issue
I could only use wallet funds to buy gems inside magic arena, but no way to buy games

Completely different issue altogether.

:summercat2023:
Last edited by cSg|mc-Hotsauce; Sep 6, 2023 @ 4:08pm
brainnemesis Sep 9, 2023 @ 6:04pm 
I had this issue too but I am using USD and still cannot buy the game or DLC. It is only this game that has issues, and I have tried clearing cache and different browsers and have had no luck. I am resigning myself and am not buying the game but man it sucks!
cSg|mc-Hotsauce Sep 9, 2023 @ 6:53pm 
Originally posted by brainnemesis:
I had this issue too but I am using USD and still cannot buy the game or DLC. It is only this game that has issues, and I have tried clearing cache and different browsers and have had no luck. I am resigning myself and am not buying the game but man it sucks!

The Soundtrack in USD is the issue.

Contact the game developer.

:summercat2023:
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Date Posted: Sep 6, 2023 @ 3:47pm
Posts: 4