arnaringiv 2023 年 9 月 1 日 上午 1:43
Problem with Steam, Gamepad and Parallels on Mac
I've been having troubles with Parallels running Windows 11 this past week and have done a lot of troubleshooting with no solution available.
I believe that this is a problem with Parallels which needs to be fixed in a new software update.

The problem:
I'm have been running Windows 11 on my M1 MacBook Pro for more than a year now and it has worked smoothly with minimal problems.
However I recently tried connecting a PS5 controller to the virtual machine which is detected by the OS itself with no problem.
Running Steam I turned on Xbox and PS5 configuration support under controller settings so I could use my controller for playing games.
Then after I suspended the virtual machine and turn it on again, the virtual machine doesn't register the input from the wireless mouse and keyboard. The only way to let it recognise a keyboard and mouse is to plug it in with a wired connection and then only allow it to connect to the virtual machine.

What I tried to fix the issue:
I could not navigate the virtual machine in any way after this unless I plugged in the keyboard with a wired connection.
I tried entering coherence but it gave me an error message saying that "mouse synchronisation service has not started"
I tried changing all options for the mouse in setting, both on my Mac and the virtual computer and in Parallels configuration but nothing seem to do anything.
Then I read that I might need to reinstall Parallels Tools which I did more times than I could count and that did not alleviate the issue.
I uninstalled Parallels, restarted my computer and everything but the issue still persisted, and everything is up to date.
As I could not access the virtual machine or navigate it, I decided to create a new virtual computer and see if the problem was present there and to my surprise it did not. So the issue is tied to the virtual machine but not Parallels in a whole.
After setting up the new virtual machine I started Steam again, plugged in the controller and got it working again... but again after suspending the session the new virtual machine got the same problem!

The issue still persists:
Knowing this I'm convinced that this is a problem with compatibility with Steam and Parallels and this is an issue that needs to be fixed as soon as possible as it prevents a user from using their virtual machine! I've spent countless hours trying to find out what the issue is and how to fix it, at least I know now what the problem is, but I'm sure that I have no way of fixing it myself and this is in the hands of Parallels to fix with a future software update.
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Satoru 2023 年 9 月 1 日 上午 4:57 
I mean isn't that more an issue with Parallels than anything else? Also teh entire point of Parallels is its a sandboxed virtual machine, so steam can't 'do' anything to your main computer or the Parallels kernel. Steam could obliterate your entire windows install and install a virus but your Mac wont know the difference. It sounds more like your Mac is in a bad state

Steam isn't responsible for making things work on Parallels. That's Parallels' responsiblity.
最后由 Satoru 编辑于; 2023 年 9 月 1 日 上午 4:59
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发帖日期: 2023 年 9 月 1 日 上午 1:43
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