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1. Steam cloud must not be disabled in Steam settings
2. Steam cloud must not be disabled in that game's properties in Steam
3. You gotta give Steam the time to upload the saves. I remember reading about similar problems from a dude & found out during the discussion that this dude was shutting down their laptop pretty much the moment the game closed, meaning Steam had no time to upload the saves.
Please not some old games didn't get cloud support, so if got old games you may need to use game save manager that callahsn420 provided the link.
Anyways if got any more questions feel free to ask, and someone should reply as that what community does help each other.
Truly. For peace of mind follow this advice. GaveSave Manager is free and it will backup and restore all of them.