Nemo4ek Jun 21, 2023 @ 11:46am
Disk lost. cd-key lost
Account 11 years old. And I went to Steam for 11 years and bought games on my account.
Disk lost. That's how to beat. What to go now and buy again a new disk that is not on sale?
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Showing 1-15 of 17 comments
Ettanin Jun 21, 2023 @ 11:52am 
You likely won't need the disk nor the cd-key if you had to use Steam for that game. Simply install from the Library list.
Lavie Jun 21, 2023 @ 11:53am 
Hi!
Your message is not very clear. Maybe try with Google translate.
https://translate.google.com/
Zarineth Jun 21, 2023 @ 11:55am 
There would be much less confusion if you stop jumping on new threads.

You and person who have control over account have proofs of similiar weight, so Support is asking about something only owner can have. It's not their fault you can't give it to them, as it's not their fault that you let someone hijack your account.

Unless it's me who is confunded and you suddenly changed topic.
Last edited by Zarineth; Jun 21, 2023 @ 11:56am
Nemo4ek Jun 21, 2023 @ 11:58am 
I have cs go prime on this account. In the new account, he now asks to buy prime cs go. Why should I buy prime if I have free prime cs go on my old account?
Zarineth Jun 21, 2023 @ 11:58am 
Originally posted by Nemo:
I have cs go prime on this account. In the new account, he now asks to buy prime cs go. Why should I buy prime if I have free prime cs go on my old account?
Because you don't use other account, you use this one. License is on other account.
Last edited by Zarineth; Jun 21, 2023 @ 11:59am
Iceira Jun 21, 2023 @ 11:59am 
And cd key is bound to account, so game should be there as uninstalled, possible Filter is enable to show installed and recent only view.

be happy with the many diffrent replys, exatly what steam wants. i mean if you have multi accounts, gl with that game is lock bound forever to other account,
Last edited by Iceira; Jun 21, 2023 @ 12:03pm
Nemo4ek Jun 21, 2023 @ 12:00pm 
Originally posted by Zarineth:
There would be much less confusion if you stop jumping on new threads.

You and person who have control over account have proofs of similiar weight, so Support is asking about something only owner can have. It's not their fault you can't give it to them, as it's not their fault that you let someone hijack your account.

Unless it's me who is confunded and you suddenly changed topic.
no one stole my account, I can’t log into my account through a mobile authenticator because the number was blocked by the operator.
Zarineth Jun 21, 2023 @ 12:02pm 
Originally posted by Nemo:
Originally posted by Zarineth:
There would be much less confusion if you stop jumping on new threads.

You and person who have control over account have proofs of similiar weight, so Support is asking about something only owner can have. It's not their fault you can't give it to them, as it's not their fault that you let someone hijack your account.

Unless it's me who is confunded and you suddenly changed topic.
no one stole my account, I can’t log into my account through a mobile authenticator because the number was blocked by the operator.
Alright, I'm sorry. But you made several threads about this and haven't say a word about actual reason of your problems.
Last edited by Zarineth; Jun 21, 2023 @ 12:08pm
Kitsune Jun 21, 2023 @ 12:04pm 
Third post on this topic stop spamming keep it to one post.
Nemo4ek Jun 21, 2023 @ 12:06pm 
Steam Guard
My number is blocked and I don't receive SMS with a code
Zarineth Jun 21, 2023 @ 12:09pm 
Originally posted by Nemo:
Steam Guard
My number is blocked and I don't receive SMS with a code
Why didn't you set up mobile app? You should've also save your recovery codes.
Last edited by Zarineth; Jun 21, 2023 @ 12:10pm
Nemo4ek Jun 21, 2023 @ 12:16pm 
I have come to terms with the fact that no one and nothing can help me. For the first time in my life, the dumbest security system. If the number does not work, then why can not you send the code to the mail again.

I will never buy Steam games again.
Azure Fang Jun 21, 2023 @ 12:19pm 
Originally posted by Nemo:
I have come to terms with the fact that no one and nothing can help me. For the first time in my life, the dumbest security system. If the number does not work, then why can not you send the code to the mail again.

I will never buy Steam games again.
K, bye.
Tandy Jun 21, 2023 @ 12:29pm 
Originally posted by Nemo:
then why can not you send the code to the mail again
because people like this one:
Originally posted by Azure Fang:
K, bye.
lose acces to their mail and cannot control themselves emails accounts

so Steam have to constrain people with the app access,
because users lives with their phone on their hands, and that's "impossible" to stole

next Guard will be developed for a device inserted into our b*tts
Azure Fang Jun 21, 2023 @ 12:37pm 
Originally posted by Tandy:
Originally posted by Nemo:
then why can not you send the code to the mail again
because people like this one:
Originally posted by Azure Fang:
K, bye.
lose acces to their mail and cannot control themselves emails accounts

so Steam have to constrain people with the app access,
because users lives with their phone on their hands, and that's "impossible" to stole

next Guard will be developed for a device inserted into our b*tts
OP has created three threads in three hours. They have not even given support time to work. If they're "never buying Steam games again" after so little effort, I have no sympathy. This is a tantrum and should not be encouraged.
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Date Posted: Jun 21, 2023 @ 11:46am
Posts: 17