grrrr :3 Aug 5, 2023 @ 5:03pm
'An unexpected error has occurred. Your purchase has not been completed. Please wait a few minutes and try again. if you encounter this error repeatedly, please contact Steam Support'
Hello ! So recently i got a Prepaid MasterCard, i though it would be nice to buy 'Need For Speed Most Wanted' but apparently there's an error, i put all the informations etc but still didn't work, so i went to some old reddit posts but nothing worked, i also tried to contact Steam Support but they aren't responding anymore, i'd take any suggestion to make it work, Thx !

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Showing 1-6 of 6 comments
Lavie Aug 5, 2023 @ 5:05pm 
Hi!

https://help.steampowered.com/en/faqs/view/731C-13C7-7D04-A11E

"i also tried to contact Steam Support but they aren't responding anymore"

They don't responding, or they gave you an answer and this answer not working for you? What was the answer from Steam?
Last edited by Lavie; Aug 5, 2023 @ 5:09pm
grrrr :3 Aug 5, 2023 @ 5:08pm 
Originally posted by Lavie:
Hi!

https://help.steampowered.com/en/faqs/view/731C-13C7-7D04-A11E

Hi, i already went through it, but i'm not using any VPN or IP Proxy :/
grrrr :3 Aug 5, 2023 @ 5:31pm 
Originally posted by Lavie:
Hi!

https://help.steampowered.com/en/faqs/view/731C-13C7-7D04-A11E

"i also tried to contact Steam Support but they aren't responding anymore"

They don't responding, or they gave you an answer and this answer not working for you? What was the answer from Steam?

They told me 'It looks like you are attempting to use a payment method registered outside your current region.

Purchases made through Steam must be made in the region you are physically located and using a payment method associated with a local address.

Please try an alternate payment method. You can also look for Steam-compatible CD Keys and/or Steam Wallet Codes at a store that directly serves your region.'

But i'm using a mastercard, which is accepted in every region, all around the world, also, i can't use the Steam Wallet, since i encounter the same problem while trying to purchase money in the wallet.
rawWwRrr Aug 5, 2023 @ 5:39pm 
Originally posted by Shlabinof:
Originally posted by Lavie:
Hi!

https://help.steampowered.com/en/faqs/view/731C-13C7-7D04-A11E

"i also tried to contact Steam Support but they aren't responding anymore"

They don't responding, or they gave you an answer and this answer not working for you? What was the answer from Steam?

They told me 'It looks like you are attempting to use a payment method registered outside your current region.

Purchases made through Steam must be made in the region you are physically located and using a payment method associated with a local address.

Please try an alternate payment method. You can also look for Steam-compatible CD Keys and/or Steam Wallet Codes at a store that directly serves your region.'

But i'm using a mastercard, which is accepted in every region, all around the world, also, i can't use the Steam Wallet, since i encounter the same problem while trying to purchase money in the wallet.
But MasterCards, while accepted worldwide, are tied to specific regions. For instance, of the ones that I use, they are tired to US accounts. Therefore mine are US based MasterCards. Steam tends to think the one you have doesn't conform to your region.
cSg|mc-Hotsauce Aug 5, 2023 @ 5:42pm 
Gift cards are currency based, that's why. There is no global currency gift card.

:summercat2023:
grrrr :3 Aug 5, 2023 @ 6:13pm 
Originally posted by rawWwRrr:
Originally posted by Shlabinof:

They told me 'It looks like you are attempting to use a payment method registered outside your current region.

Purchases made through Steam must be made in the region you are physically located and using a payment method associated with a local address.

Please try an alternate payment method. You can also look for Steam-compatible CD Keys and/or Steam Wallet Codes at a store that directly serves your region.'

But i'm using a mastercard, which is accepted in every region, all around the world, also, i can't use the Steam Wallet, since i encounter the same problem while trying to purchase money in the wallet.
But MasterCards, while accepted worldwide, are tied to specific regions. For instance, of the ones that I use, they are tired to US accounts. Therefore mine are US based MasterCards. Steam tends to think the one you have doesn't conform to your region.
my prepaid MasterCard has 45$, and i'm buying a game (Need For Speed) with $, i live in Tunisia, is there like a problem with it ? Sorry if i ask dumb questions, i don't know anything about this
Last edited by grrrr :3; Aug 5, 2023 @ 6:16pm
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Date Posted: Aug 5, 2023 @ 5:03pm
Posts: 6