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Some things to try here:
https://www.guidingtech.com/how-to-fix-steam-captcha-not-working/
you are not the first that see picture with something and it dont add up with content they want you to click on.
i have seen rockstar picturegram go into LOOP and have to do it so many times, it dont do that anymore. so you need to say with what and where.
same old BS then we cant read first time old Serial number, this is nothing new. ( security check )
Letters and numbers ones also give me difficulty, but their also a bug on Steam Captcha making you fail when you don't.
I can only advise to keep trying. At different times of the day, and if possible on different devices...