MEREY Jul 30, 2023 @ 10:07am
VALVE DECEIVE THOSE WHO SPENT MONEY ON CS:GO
I can’t find the MM game, no matter how much I wait, it doesn’t, I recently bought the game and I want to play what I am supposed to for the money spent! I wrote to support but there is no answer for a day, why is that? why are you so disrespectful to people? How can I solve this problem now, if it is not solved, I want to return my money, what is wrong with this game, I have excellent Internet and a personal computer, there are no problems on my part, because yesterday I played from another account and the game was searched for a maximum of 2 minutes, what is wrong and why was I deceived?
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Showing 16-30 of 41 comments
Azure Fang Jul 30, 2023 @ 11:00am 
Originally posted by CS2:
I'm not going to play anymore, it's just how it happens: I set aside time to play, I think I'll play 1 mm and then I'll go about my business, but I sit and wait an hour hoping to play, but I still can't play, just the search time drags on , OK! once a game was found, but the server is in Madrid, it's 150+ ping before me, why is that? well, then I, well, ok, it didn’t work out, after a while I go back into the game and try to find the game, but no, again, I spent 30 to 60 minutes just being in the game menu. What kind of patience can we talk about here, if I bought a game, can I play it or not? I want to play like everyone who bought this game! I'm not some cheater, I just want to play the game I bought
And everyone who buys the game has to go through the same waiting as you initially. If you want to waste the money you spent just because you have to be patient for under a week, that's on you.
MEREY Jul 30, 2023 @ 11:02am 
Originally posted by Wolf Knight:
if you wish to complain about how a game works, post in that games forum.


and everyone else that bought the game had to go thru the same restrictions that you are going thru. most of them took the time to read what the rules are and how matchmaking works. your not that special that you can bypass the restriction by complaining.


I don't want to bypass something by complaining, I just want to play the game, can I send a list or "rules" information? so that I could at least a little understand why I was not allowed to play!
I'm not trying to complain or ask for something to be done to me, for this I have already sent a support request. And this is not the first time I play this game, I had a different account, just if there are rules, then why is there a search launch, which, as I see it, specifically limits my capabilities in the game, and why, have I violated these rules?
MEREY Jul 30, 2023 @ 11:04am 
Originally posted by CS2:
Originally posted by Wolf Knight:
if you wish to complain about how a game works, post in that games forum.


and everyone else that bought the game had to go thru the same restrictions that you are going thru. most of them took the time to read what the rules are and how matchmaking works. your not that special that you can bypass the restriction by complaining.


I don't want to bypass something by complaining, I just want to play the game, can I send a list or "rules" information? so that I could at least a little understand why I was not allowed to play!
I'm not trying to complain or ask for something to be done to me, for this I have already sent a support request. And this is not the first time I play this game, I had a different account, just if there are rules, then why is there a search launch, which, as I see it, specifically limits my capabilities in the game, and why, have I violated these rules?

I don't want to bypass something by complaining, I just want to play the game, can I send a list or "rules" information? so that I could at least a little understand why I was not allowed to play!
Azure Fang Jul 30, 2023 @ 11:05am 
Originally posted by CS2:
I don't want to bypass something by complaining, I just want to play the game, can I send a list or "rules" information? so that I could at least a little understand why I was not allowed to play!
No.
https://help.steampowered.com/en/faqs/view/7580-7BDB-1C9A-AC67#newplayer
MEREY Jul 30, 2023 @ 11:12am 
Originally posted by Azure Fang:
Originally posted by CS2:
I don't want to bypass something by complaining, I just want to play the game, can I send a list or "rules" information? so that I could at least a little understand why I was not allowed to play!
No.
https://help.steampowered.com/en/faqs/view/7580-7BDB-1C9A-AC67#newplayer

The bottom line is that I can’t find these two games in 24 hours XD
MEREY Jul 30, 2023 @ 11:13am 
And all the same, the fact remains, without warning me what will happen, I just spent money on a game that does not work, right away, no one warned me about it! Therefore, it is very tricky, maybe these conditions would not suit me ?! Because of this, I think that I was simply deceived! Just admit that no one warns about this! that this is the essence of the game that you need to wait (I still don’t understand what to wait for?) this is the type if, for example, I buy a game for example TLOU2 and after I bought the game, they tell me that you can only complete 1 mission per week, this the same cunning and fraud, now I'm not surprised why there are a lot of cheaters in this game, now it became clear to me why!:steamsad:
Azure Fang Jul 30, 2023 @ 11:17am 
Originally posted by CS2:
And all the same, the fact remains, without warning me what will happen, I just spent money on a game that does not work, right away, no one warned me about it! Therefore, it is very tricky, maybe these conditions would not suit me ?! Because of this, I think that I was simply deceived! Just admit that no one warns about this! that this is the essence of the game that you need to wait (I still don’t understand what to wait for?) this is the type if, for example, I buy a game for example TLOU2 and after I bought the game, they tell me that you can only complete 1 mission per week, this the same cunning and fraud, now I'm not surprised why there are a lot of cheaters in this game, now it became clear to me why!:steamsad:
On the contrary. Nowhere does it say buying prime would allow you to bypass the wait times. You deceived yourself, if anything
MEREY Jul 30, 2023 @ 11:20am 
Originally posted by Azure Fang:
Originally posted by CS2:
And all the same, the fact remains, without warning me what will happen, I just spent money on a game that does not work, right away, no one warned me about it! Therefore, it is very tricky, maybe these conditions would not suit me ?! Because of this, I think that I was simply deceived! Just admit that no one warns about this! that this is the essence of the game that you need to wait (I still don’t understand what to wait for?) this is the type if, for example, I buy a game for example TLOU2 and after I bought the game, they tell me that you can only complete 1 mission per week, this the same cunning and fraud, now I'm not surprised why there are a lot of cheaters in this game, now it became clear to me why!:steamsad:
On the contrary. Nowhere does it say buying prime would allow you to bypass the wait times. You deceived yourself, if anything

there is nothing said about it! it only says that if you purchase a premium, then you can play and increase your rating and ranks, etc.
Azure Fang Jul 30, 2023 @ 11:21am 
Originally posted by CS2:
Originally posted by Azure Fang:
On the contrary. Nowhere does it say buying prime would allow you to bypass the wait times. You deceived yourself, if anything

there is nothing said about it! it only says that if you purchase a premium, then you can play and increase your rating and ranks, etc.
And you can still do that, but there is still a wait time until you complete 10 games. There is no deception there.

EDIT:
Went and read the upgrade. Doesn't even say what you've claimed. Here's the exact description:
Counter-Strike: Global Offensive and Counter-Strike 2 players with Prime Status are matched with other Prime Status players and are eligible to receive Prime-exclusive souvenir items, item drops, and weapon cases.
Last edited by Azure Fang; Jul 30, 2023 @ 11:24am
MEREY Jul 30, 2023 @ 11:25am 
Is it absurd that I deceived myself?! this is a trick that is not recognized! but it's true, face it! It is not indicated that you will have problems finding the game and it may be delayed or not found at all in an hour or two, and so on. Or should I hire a lawyer before I buy the game to deal with these rules?
Azure Fang Jul 30, 2023 @ 11:28am 
Originally posted by CS2:
Is it absurd that I deceived myself?! this is a trick that is not recognized! but it's true, face it! It is not indicated that you will have problems finding the game and it may be delayed or not found at all in an hour or two, and so on. Or should I hire a lawyer before I buy the game to deal with these rules?
Hire a lawyer and you'll be laughed out of court. You got what you paid for. You went in with undue expectations and now you've learned the dangers of such.

The purchase was not deceptive. You deceived yourself by believing you'd get something not listed on the purchase. That is your fault.
Crazy Tiger Jul 30, 2023 @ 11:31am 
Originally posted by CS2:
Is it absurd that I deceived myself?! this is a trick that is not recognized! but it's true, face it! It is not indicated that you will have problems finding the game and it may be delayed or not found at all in an hour or two, and so on. Or should I hire a lawyer before I buy the game to deal with these rules?
What you should do is learn to not create expectations that aren't described and then not like that something you purchased doesn't live up to your created expectations.
cSg|mc-Hotsauce Jul 30, 2023 @ 11:33am 
Nothing about the Skill Placement matches has changed since it was first introduced in November 2014.

I'm going to assume your Trust Factor is crap though.

:summercat2023:
Last edited by cSg|mc-Hotsauce; Jul 30, 2023 @ 11:37am
MEREY Jul 30, 2023 @ 11:37am 
Originally posted by Azure Fang:
Originally posted by CS2:
Is it absurd that I deceived myself?! this is a trick that is not recognized! but it's true, face it! It is not indicated that you will have problems finding the game and it may be delayed or not found at all in an hour or two, and so on. Or should I hire a lawyer before I buy the game to deal with these rules?
Hire a lawyer and you'll be laughed out of court. You got what you paid for. You went in with undue expectations and now you've learned the dangers of such.

The purchase was not deceptive. You deceived yourself by believing you'd get something not listed on the purchase. That is your fault.

what is my fault? if the game doesn't work and I can't find a ranked game, I'm not talking about the fact that you can play 2 games in 24 hours, etc., I basically can't find these two games, you know, so I think that it doesn't work, and if they sold me a non-working game, then they deceived me, it's a fact, I don't invent anything, it's just a fact! How can I play if there is a search for 1-2 hours and I don’t know how long it can take! Where did I deceive myself then? it's not a game that didn't live up to expectations, it's just that I was deceived, no one told me that you can wait forever in search of mm, and now it seems that I deceived myself, yes it may seem so, but look at the truth, it's just the trick of the company that does not indicate where you need the information that should be! so that a person would know before buying what he is going for!
MEREY Jul 30, 2023 @ 11:39am 
Originally posted by cSg|mc-Hotsauce:
Nothing about the Skill Placement matches has changed since it was first introduced in November 2014.

I'm going to assume your Trust Factor is crap though.

:summercat2023:

why is my Trust Factor crap?
I just bought the game yesterday and haven't even played it yet
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Date Posted: Jul 30, 2023 @ 10:07am
Posts: 41