Steam account hacked ( Email changed by hacker without access )

[TürkGökTürk]

hello guys i was in holidays and when i came back and started my computer i saw that i was logged out. i tried to login to my account but it didnt work so i tried to recover my password by following the steps "i forgot my password" but i couldnt find anymore my steam account associated with my email. so when i was checking my mails i saw a mail with the title "Recent changes to your Steam account" in the mail they say "The email address associated with your Steam account has been successfully changed."

How can someone log in to my steam account from another pc device even if he knows the password he cant directly login to my account because its secured he would need steam code that is sent to my email.

my email is also secured . the hacker cant login to my email without getting the code that is going to send to my phone with sms.

does anyone else have the same experiences as me ?

i contacted steam support right now and explained but im not sure with what payment method i bought my games in the account. must be either paysafe or debitcard. i hope the steam support will help me.

[Aluvard]

Most likely, your account was hijacked at some point. Download malwarebytes and scan your PC for malware to ensure that you're safe now.

https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560

[TürkGökTürk]

Автор сообщения: Aluvard

Most likely, your account was hijacked at some point. Download malwarebytes and scan your PC for malware etc.

https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560

normally i see and can understand if some files are trustworthy or not i also dont download much but i made the mistake and tried out a game for free by downloading it from internet. i had my windows defender on, i think it didnt detected any virus or maybe i disabled it so i can install the game not sure what i did wrong. but now i have resetted my pc tottally reinstalled windows 11 updated everything and also got Bitdefender antivirus installed for safety.

[Muppet among Puppets]

If you had email guard, i think your email was accessed.
The codes likely only work for a certain login attempt.

Secure the email and all its settings. Then all associated accounts.

What you describe points to a serious breach on your end.

[TürkGökTürk]

Автор сообщения: Muppet among Puppets

If you had email guard, i think your email was accessed.
The codes likely only work for a certain login attempt.

Secure the email and all its settings. Then all associated accounts.

What you describe points to a serious breach on your end.

Steam support answered to my message and they found out i have been hijacked. i got back access i also secured my email. changed password logged out of all devices and put more security options to the login methods.

[Muppet among Puppets]

Check all settings of the email.
And technically someone with access to your email could have accessed all associated accounts.