Keep getting Error: -107 last couple days. (Updated Again)

[JinxTheWorld]

(Update: May have found the solution, Go to post #19 on the second page.)

(Update 2: Found another solution, Go to post #59 on Page 4.)

First time this has ever happened.

So far i have tried...

Restarted PC (multiple times lol)
Ran Advanced System Care to clean up some stuff
Flushed DNS via CMD
Cleared cache and history in both steam and chrome
Signed out of steam and logged back in
Turning steam off and on again
Checked if it was maybe being somehow blocked by firewall (no... it was not)
Reset modem and restarted router and which all settings are set to auto (no manual settings)
Turned date and time auto off and on

I'm on latest windows 10 update and all drivers are current. Hardware is 5800x3d, 32gb ram, NVME gen 4, and 4090. Nothing is overclocked.


I cannot access steam store via google chrome, MS Edge, or the steam App. However i can access the store via Opera, Opera GX, and Mozilla Firefox.

The error i receive from Chrome and Edge is "The connection for this site is not secure" and "ERR_SSL_PROTOCOL_ERROR".

I'm at a loss. Any help would be appreciated.

[Iceira]

yeap bad timing for norton while it was steam sale , has nothing to do with steam sale, let's see if other steam user has same problem with a web surf protection app.

Can happend to any security app,


and also have spare pc/ Friends laptop with windows defender only, can proof or nail such way faster, see it like so you dont make samemistake or have same security app.

i can say what will you do if i had my laptop at your netwrok and lets say it worked, then you will accept , oopm i most have a issue on my own pc now.

im not usering this to hammer you down , im telling its a good way to faulth finding on the subject.

gl with it.

[{ONI} littlecube141]

引用自 Iceira W10：

yeap bad timing for norton while it was steam sale , has nothing to do with steam sale, let's see if other steam user has same problem with a web surf protection app.

Can happend to any security app,

so they added steam to the excluded from scans and excluded auto-protect, script control and behavioral protection: configure tab. If you have norton add steam from your appdata/roaming/microsoft/windows/star menu/ programs/steam

it will have to be added to both scans and auto-protect

[Iceira]

引用自 {ONI} littlecube141：

引用自 Iceira W10：

yeap bad timing for norton while it was steam sale , has nothing to do with steam sale, let's see if other steam user has same problem with a web surf protection app.

Can happend to any security app,

so they added steam to the excluded from scans and excluded auto-protect, script control and behavioral protection: configure tab. If you have norton add steam from your appdata/roaming/microsoft/windows/star menu/ programs/steam

it will have to be added to both scans and auto-protect

No but something cause this, why its been blocked, let Norton security support figure that out. only they know why, sense i dont have norton , then it dont matter what i say here.

And you need to understand i see security both as a pain in the butt, and sametime we cant avoid not to have it.

you might say why do they not check for such sense steam client is one of the biggest game client, and so is EA and other website, let me put it like that, should they not test own securtiy engine, just because i say this , this is no diffrence then any other IT company that keep eye on management. ( its like testing own app before update get released, im sure they do some of this but block steam store page, thats not good , even you can understand that.

and im sure no matter how good they test something, mistake can happend no matter how well testing has been done.

gl with ask nicely to norton support, if you go down that road with a complain.

[{ONI} littlecube141]

引用自 Iceira W10：

yeap bad timing for norton while it was steam sale , has nothing to do with steam sale, let's see if other steam user has same problem with a web surf protection app.

Can happend to any security app,


and also have spare pc/ Friends laptop with windows defender only, can proof or nail such way faster, see it like so you dont make samemistake or have same security app.

i can say what will you do if i had my laptop at your netwrok and lets say it worked, then you will accept , oopm i most have a issue on my own pc now.

im not usering this to hammer you down , im telling its a good way to faulth finding on the subject.

gl with it.

thats correct. my two other computers are not having the same issue. but if this could help one person, than im fine with it. just sharing my experience. i was having a similar issue and for this computer, it was a norton issue blocking the steam client. i dont see any fault.. the whole purpose of the community is to support each other. But thank you for your words and hope sharing my steam issue helps. thanks

[Iceira]

Same here, and as you said you could see how multi pc can be a help. and did you notice OP has also own windows Browser issue solved, so there was multi issue with it, in that code, so you can technicaly have both if you have norton in top of this.

OP said STEAM POST 19.

gl with it.


ps.
"ERR_SSL_PROTOCOL_ERROR" this is the clue not even sure Norton is part of this.

[BDNeon]

I'm not using Norton, I'm using Avast, and I'm running into this problem too. I tried the OP's suggested fix on page 2, nothing, flushed DNS, nothing.

[Iceira]

引用自 BDNeon：

I'm not using Norton, I'm using Avast, and I'm running into this problem too. I tried the OP's suggested fix on page 2, nothing, flushed DNS, nothing.

thats not post 19

this is copy from above user

Go to control panel>Network and Internet>Internet Options>Delete browsing history and cookies>Content>Clear SSL State.


Do note thats is default Browser Data, and can be seen as do have one of the 3 well test Browser, thats is seen as MS edge or Firefox or Chrome.

[BDNeon]

引用自 Iceira W10：

引用自 BDNeon：

I'm not using Norton, I'm using Avast, and I'm running into this problem too. I tried the OP's suggested fix on page 2, nothing, flushed DNS, nothing.

thats not post 19

this is copy from above user

Go to control panel>Network and Internet>Internet Options>Delete browsing history and cookies>Content>Clear SSL State.

Yes, I did that, it didn't fix it. I click it, it pops up with the "The SSL Cache was successfully cleared" message, and the problem still persists.

I try going to the store page in my browser and I get "Secure Connection Failed

An error occurred during a connection to store.steampowered.com. Peer reports it experienced an internal error.

Error code: SSL_ERROR_INTERNAL_ERROR_ALERT

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem."

[Iceira]

引用自 BDNeon：

引用自 Iceira W10：

thats not post 19

this is copy from above user

Go to control panel>Network and Internet>Internet Options>Delete browsing history and cookies>Content>Clear SSL State.

Yes, I did that, it didn't fix it. I click it, it pops up with the "The SSL Cache was successfully cleared" message, and the problem still persists.

hmm did you reboot, just checking.

[BDNeon]

引用自 Iceira W10：

引用自 BDNeon：

Yes, I did that, it didn't fix it. I click it, it pops up with the "The SSL Cache was successfully cleared" message, and the problem still persists.

hmm did you reboot, just checking.

Hmmm... no, haven't rebooted yet. I'll try that now.

Edit: Rebooted, still getting 107 code in steam browser. First time opening steam store in firefox it opened fine, just tried again a minute later, SSL_ERROR_INTERNAL_ERROR_ALERT window again.

[BDNeon]

The fact this is so inconsistent makes me think the ISP is definitely the one to blame for whatever is happening here.

[Iceira]

引用自 BDNeon：

The fact this is so inconsistent makes me think the ISP is definitely the one to blame for whatever is happening here.

Do windows safe boot mode work, google this in how to do in win10+

dont have past win7/8 im thinking on last SSL issue in top of this, im done with that OS.

[Leeric]

引用自 BDNeon：

引用自 Iceira W10：

thats not post 19

this is copy from above user

Go to control panel>Network and Internet>Internet Options>Delete browsing history and cookies>Content>Clear SSL State.

Yes, I did that, it didn't fix it. I click it, it pops up with the "The SSL Cache was successfully cleared" message, and the problem still persists.

I try going to the store page in my browser and I get "Secure Connection Failed

An error occurred during a connection to store.steampowered.com. Peer reports it experienced an internal error.

Error code: SSL_ERROR_INTERNAL_ERROR_ALERT

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem."

Im getting the same issue with steam store. Also spectrum user. Ive tried everything above multiple times. It will occasionally work once after clear but goes right back to it (windows 11) This is also across two different computers one being brand new. The other is Windows 10.

Ive even went into the host file, but theres nothing there. Rename etc does nothing.

Whats really odd is if im NOT logged into Steam the store shows fine. If im logged into the website, fine.
But if im logged into the app on windows or my phone. The I get the same error. If I turn off wifi on my phone (verizon) it works fine.

Im pretty sure its spectrum being ass. Anyone contact them? I remember something similar happening awhile ago but cant recall details.

[Iceira]

Try the steam settings delete Web Brower DATA its under new steam menu called "in game"

"delete all cache files and cookie and history."
reboot steam.


Do know the diffrence in windows Default Browser and steam client own browser with a store page SSL issue.

[BDNeon]

引用自 Iceira W10：

Try the steam settings delete Web Brower DATA its under new steam menu called "in game"

"delete all cache files and cookie and history."
reboot steam.

This doesn't explain the fact it's giving SSL errors in one's regular web browser.