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Rapporter et problem med oversettelse
I don't know where exactly to write this but steam support is so pathetic that I have to write it here
My steam account was stolen and I can't seem to react to it because steam support shows me either an error but nothing shows there is no way to contact them via email
does anyone have any idea or know where to write to recover the account because I wrote an email to supportsteam@ and it's been a week and no response
Steam support doesn't work because I've tried to recover my account many times
https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560
I know how to do all these steps through steam, at the end I get to "search for an account by nickname" then log in with a password and I get error no.5 and I can't do anything else
Go to the "How to recover your account" link above and follow those instructions.
I FOLLOW ALL STEPS TO RECOVER THE ACCOUNT BUT I REACH THE ENTER THE PASSWORD STEP AND THERE'S ERROR #5 SOMETHING
I CAN RECOVER THE ACCOUNT IF THE EMAIL HAS NOT BEEN CHANGED BUT THE ACCOUNT HAS ALREADY CHANGED THE EMAIL
I HAVE ALL CONFIRMATIONS OF PURCHASES MADE BY MY ACCOUNT ON MY EMAIL IF I COULD CONTACT SUPPORT THROUGH EMAIL CHAT WHICH MAY PROVE THAT THIS IS MY STEAM ACCOUNT !@!!!!!
When I try to recover my account, at the second stage I see that a new email has been added to the account, so I go to the "I no longer have access to this email" tab and the adventure ends
the next step is to search for an account by nickname and the next step is to enter the password where error no. 5 pops up for me
The only way I have is to contact the support directly and send all the data and confirmations of purchases that I made on my account
Use another email account or create another email account then create another Steam account and use that to contact steam with.
Where are you reading instructions that say to search for a nickname? No where in (official and legitimate) instructions does it say to do that. Read and follow THESE instructions at the link below this line right here:
https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560