Steam client suddenly logs me out and a "Refresh Sign in" box shows up

[brah]

This issue has happened two times for me, both of them happened while I was in a middle of a csgo match (yes I abandoned both of the match).

here's a pic[prnt.sc] of it happening. After I tried to sign in back it says "too many retries" and when I press exit steam and relaunch it, steam just act like I have no internet connection like this[prnt.sc]

it happens randomly and I think it has something to do with my ISP but idk what is causing it specifically.

the first time it happened, I reinstalled steam and it worked and my guess is that the steam beta causes this but in this second time I had normal steam and reinstalling it doesn't work

If you know what is causing this issue, I would like to know what it is thank!

VPN works to fix this but unfortunately CS:GO doesn't support VPN's in official servers. Also sometimes steam fixes itself but this is very annoying and I want to avoid this completely

[Iceira]

first ask own ips or have isp sms service if they have such. you do not want to waste time if own isp doing this. why i wrote it like that, because you tell me lost connection 2 times , that mean things change, and if this is not every day it will end there.

i doubt steam cut ppl off unless server go down , and steam or other big company have learn 2 things, dont hide things if it own service that did it,

most gamer will rather have oops server crash, yes we are sorry and look into it, that tell gamers fine, better then i have to faulth find on it and waste my times on it then they are working on it. ( they should all do this, alot lesser grief from gamers, then they do this.

im pretty sure on this, if you knew old days, then things out of blue cut off, and then you think its isp and they dont know jack and crap, then later i learn own washing board has been reset and then they reset the power , they took switch power, and i bet you can see the problem here.

more crap on case then you call ISP, then they can tell you they do not, and if you are lucky get info yeah they see the drop on local own house net, as i said might not fit your issue, and yet you can have other issue in local area that whatever lets call stumble in patch cable or cause the problem, and to my knowledge no isp will call own customer and ask WTF are you doing.

so truth is both steam and most ISP best friend , but they will not point finger at other business partners, because next time it could be themself.

if i was you ask own house/building flat complex first or try be nice with why things happend, im sure as CPE its never you that cause issue, but point is better be polite and try help them, so it dont happend over and over , dont forget i stuggle with mine over years, untill i caught, who did in in daytime and got it fixed , even then isp has nothing to do with it.

i did not say you cant have a router problem or isp or steam can make mistake.
its more write it down when it happend try see a pattern in the ohh no, not again.

this is why i write it so you have log with time and when and how frequent it do it.
you wont see a clue untill you do how will you proof a point over month/quater then none will claim who did it.

you are not collect the data to slam dunk ppl with it, you do it for so you dont keep get the issue. ( who knows if someone hit the wrong switch in basement and that not the light switch, im sure you get my point now.

if you dont graps this, the solve it yourself.

plenty of network guides from reset network to repair connection to NIC Driver update and spare pc thats , as i said i suspect a cut off in connections, thats measn out of your hands and it from wall plug to own ISP or from isp to steam and revese that back to you.
problem is, gl to proof it. ( wifi dont have a person that stand in the signal way so traffic is blocked, ( this is why wifi is for amatures, and before rest of steam user think they know better, if it was so great , dont you think Tournament will use it, end of debat. they never will, and lets end the many issue with it, dont get me wrong here great for mail check and abit browser from remote locations.

check with patch cable if you can or have a choise, and if you have a choise then it ends there, if you dont have it, and you are doomed a casual player, and i already is out of the post.

i do not work for steam, its matter of know what wifi is and the cause it can do. to weak signal and connection.

best regards
just a gamer just like you here, gl try figure out what cause this , or could be a random router that go down and traffic is reouter, even that can happend.


other issue i doubt you go though EU warzone, why will a isp tell you if router or traffic get hit, ( imo you will not get any info in wartime, aient that same as confirm a thing.
and why thing can even effect you if you played on server near such zone im sure its not that then you are from indonesia, but i bet you get it why i mention this. i have no clue what server you actual played on.

[brah]

Originally posted by Iceira W10:

first ask own ips or have isp sms service if they have such. you do not want to waste time if own ips doing this. why i wrote it like that, because you tell me lost connection 2 times , that mean things change, and if this is not every day it will end there.

i doubt steam cutr ppl off unless server go down , and steam or othert big company have learn 2 things, dont hide things if it own service that did it,

most gamer will rather have ups server crash, yes we are sorry and look itnot, it , that telkl gamers fine , better then i have to faulth find on it and waste my times on it then they are working on it. ( they shoukld all do this, alot lesser grief from gamers, then they do this.

im pretty sure on this, if you knew old days, then things out of blue cut off, and then you think its isp and they dont know jack and crap, then later i learn own washing board has been reset and then they reset the power , they took switch power , and i bet you can see the problem here.

more crap on case then you call ISP, then they can tell you they do not, and if you are lucky get info yeah they see the drop on local own house net, as i said might not fit your issue, and yet you can have other issue in local area that whatever lets call stumble in patch cable or cause the problem, and to nmy knowledge no isp will call own customer and ask WTF are you doing.

so truth is both steam and most ISP baet friend , but they will not point finger at other business partners, because next time it could be themself.

if i was you ask own hous/building flat complex first or try be nice with why things happend, im sure as CPE its never you that cause issue, but point is betetr be polite and try help them, so it dont happend over and over , dont forget i stuggle with mine over years, untill i caught, who did in in daytime and got it fixed , even then isp has nothing to do with it.

i did not say you cant have a router problem or isp or steam can make mistake.
its more write it down when it happend try see a pattern in the not again.

this is why i write it so you have log with time and when and how frequent it do it.
you wont see a clue untill you do how will you proof a point over monther /quater then none will claim who did it.

you are not collect the data to slam dunk ppl with it, you do it for so you dont keep get the issue. ( who knows if someone hit the wrong switch in basement and that not the light switch, im sure you get my point now.

if you dont graps this, the solve it yourself.

plenty of network guides from reset network to repair connection to NIC Driver update and spare pc thats , as i said i suspect a cut off in connections, thats measn out of your hands and it from wall plug to own ISP or from isp to steam and revese that back to you.
problem is, gl to proof it. ( wifi dont have a person that stand in the signal way so traffic is blocked, ( this is why wifi is for amatures, and before rest of steam user think they know better, if it was so great , dont you think Tournament will use it, end of debat. they never will, and lets end the many issue with it, dont get me wrong here great for mail check and abit browser from remote locations.

check with patch cable if you can or have a choise, and if ytou have a choise then it ends there, if you dont have it, and you are doomed a casual player, and i already is out of the post.

i do not work for steam, its matter of know what wifi is and the cause it can do. to weak signal and connection.

best regards
just a gamer just likee you here, gl try figure out what cause this , or could be a random router that go down and traffic is reouter, even that can happend.


other issue i doubt you go though EU warzone, why will a isp tell you if router or traffic get hit, ( imo you will not get any info in wartime, aient that same as confirm a thing.
and why thing can even effect you if you played on server near such zone im sure its not that then you are from indonesia, but i bet you get it why i meantion this. i have no clue what server you actual played on.

thank for the reply, and I think what you're saying made me realize something. I asked my friends in my city with the exact same ISP and none of them had this issue, but what's strange is that one of my friend actually experienced my problem one time and that guy uses different ISP and lives very far from me.

after reading your reply I think ISP's might not be at fault here and it's more of a my own computer/router problem. for fixing it thinking that it's my computer's problem I've tried various of fixes that usually works for this kind of stuff. I might see what happens to other devices when this happens.

funnily enough, not long after I made the original post steam actually logged me out again and asks for a sign in again. istg it's csgo because it happens every time I go into a match. Never when I'm idle.

might think this is a good time to have a break from csgo. Thanks again for your reply.

[Iceira]

Feel free to ask own ISP , and steam support or that game devs support do know the diffrence in game support help and steam client support thats 2 diffrent department.


as i said just because i have a feeling in where issue is, thats not same as proof it.
and thats why you ask them and log the date/time , or gather proof about it, or atleast make a effort on what cause this.

ps.
there is a thing as poisen revesed a 3 minute cooldown before internet is back, not sure its this , but can explan abit, do other browser work then steam game goes down, do know the refresh issue, on browser cache or ,use www.cnn.com, ask for page you did not visit before
i dont care what local news it is , this was more a most on this planet know that page and it not visit before. thats my point. pretty sure if i said danish local news page, then you will say what the hell is that.

[brah]

ISP in my area is super not reliable because when asking the simplest problems it's really hard/long to get information back and sometimes not satisfactory. I've been thinking about asking steam support but maybe that'll be my last choice. So I think I will just do my stuff and update this discussion when I have further explanation.

I'll reply with an update on 21st march.

[Iceira]

Originally posted by mak e:

ISP in my area is super not reliable because when asking the simplest problems it's really hard/long to get information back and sometimes not satisfactory. I've been thinking about asking steam support but maybe that'll be my last choice. So I think I will just do my stuff and update this discussion when I have further explanation

atleast you understand what im say get info or help can be hard sometimes, its should not be so, because no matter what, we all still need a ISP, ( and grass is not always more green or better on other side. )

again best of luck, and dont forget reboot router and wait 24hour to gather more proof , and get the ohh no, not again. to catch this and gather data on current issue will be hard, im sure you know this already from the reply and you know this from past isp issue.

gl with it.

[Lord Miming]

Hey, I have the same exact problem. One time it asked me to login for payment and then told me it couldn't log me in when in the upper right my account is shown logged in.

And the Steam client has also been doing this occasionally now. Every few days instead of being kept login as a default, it logs me out and then asks me the whole song and dance to login and input authentication to get me logged in, despite it being asked to keep remembering the device it's logged into.

[brah]

Update: No error has happened since I've stopped playing csgo, but since I wasn't able to play csgo due to me being busy, I didn't have the chance of seeing what would happen to other devices on the same network when I got the error. But if steam mobile counts then other devices doesn't get affected by this

[Iceira]

As i said , traffic into a steam game server is not same as just login, he loose conmnection from hes pc into that server or back from them, and thats still him then isp and there partners and steam in other end, and there is only spare pc that can help ruleout own pc , still dont explan cable and route and isp or steam in other end, feel free to ask that game support CSGO, not the first time i have seen reply from them with option try thats on network setttings.

most forget ISP if they DC line then there is no network and thats why he need to login again, there is no way not to ruleout own ISP with not ask them. planned work or ISP this is why they are there for, to ruleout mistake or bug happedn on path into our whatever server.

taht dont explan ISP pertner's partner, that requiew way more proof today they simple onle check own isp out to CPE. because most error is there.


and we are back at ask own ISP. just incase, any other houseor buildng complex , sure as power lost to a switch is also you if you have a house/building network before it hot fiber at basement where ISP get in. this is seen before, many forget other local building administrator can be there. ( cant say you have such , but we are many that has such network setup )

[zcvsdf v]

This happens to me a lot because my internet connection goes offline for a second or something.
The problem steam "Refresh sign in" box doesnt work.
After my connection is restored, the box pops up but doesnt load, just loading box circling forever which makes me shutdown steam and that closes the game Im currently in.
I will have to reopen steam after closing refresh sign in box.
By the time I reconnect to the game, as a low end pc user, it will take around 6 mins.
So yeah, lots of abandons

[Mei.]

this just happen to me recently
a box Pops up on my Steam that say "Refresh Sign In" but the box is blank for me, Steam says "NO CONNECTION" at the bottom of the application that usually "Manage Downloads" take place"
i dont know what happened, so i restarted my Steam, it fixes for me

[Manteiga Escocesa]

It's happening to me a lot, so I tried it on another PC and the same thing happens, I also tried with a different acc n keeps happening, I came to conclusion that this happens because of the internet connection, I have an Alexa in my house n every time Steam log me out the Alexa shuts down...

[J U N I N]

Guys, whether you like it or not, contact your internet provider! I had the same error, but with one difference, I live in a rural area, where internet is more limited... And yes, they managed to fix it, and it's working again!

[Mike]

This thread was quite old before the recent post, so we're locking it to prevent confusion.