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Error E20 and E2 Cannot login to steam
I've already submitted a support ticket for this issue but as I'm waiting for a response I'm trying to figure out what's going on.

I want to preface this by saying its not my antivirus software---literally scanned the steam app with it and it doesn't show any issues. Yesterday my antivirus flagged a game I downloaded from Steam as a virus--i uninstalled that and so far no issues. There's no viruses on my pc either, so clearly that was a separate issue.

But today, when I attempted to login, the client immediately went to "Something went wrong while while attempting to sign you in. Please try again later" with error code e20.

Tried logging in a couple more times and now I get error e2.

I reinstalled steam, I have tried changing the password on the site (browser) which came up as an error, and I've tried checking if its my antivirus (it is not).

Just a minute ago I was trying to log back in on here (the browser) and i got the same error e20 twice before it let me log in and authenticate with the code.

I see maybe a couple people on here getting similar/the same errors.

If anyone can help, please do. Thanks.

Edit: I just tried again on the client---it finally took me to the authentication code screen, put that in, but it sent me to another screen saying the same thing-now its giving me "Error Code: 20"

Edit 2:

Somehow I got in! IDK what is going on but I just kept trying over and over and now I'm in. Didn't ask for the authentication code but I'm not complaining. What the heck even is this code?? I tried searching it and online it states that this code is most likely an issue with Steam.
最近の変更はRockfan427が行いました; 2023年3月4日 14時15分
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in my case, I need to use win 8 compability mode in the steam shortcut properties :steambored:
Merami 2023年3月15日 18時17分 
PtblDuffy の投稿を引用:
I deleted everything in `%localappdata%\steam\htmlcache` and that fixed it for me. At least, it seemed to. May have been a coincedence.
it worked, big thanks
this is the second time this month steam refused to let me use it
Having the same issue here, tried to log into Destiny 2 and got the centipede error, then tried restarting steam and got stuck on the "Connecting steam account: [insert steam account name here]" window.
I have the same issue
meramipop の投稿を引用:
PtblDuffy の投稿を引用:
I deleted everything in `%localappdata%\steam\htmlcache` and that fixed it for me. At least, it seemed to. May have been a coincedence.
it worked, big thanks
this is the second time this month steam refused to let me use it
Yea, i agree, thanks
I kept spamming logins and they eventually sent me a code that said I was logging in on a new device. I am guessing ( as a tech noob) that whatever file they had my ip on may have become corrupted.
I just had this issue, I reinstalled the client and it still didn't work. After seeing some comments here I tried logging in through the Steam app authenticator multiple times and it still didn't work. For whatever reason on the 8th-ish try using the QR code I managed to get it working. Not sure why this is the case but that's what worked for me.
Same thing happening to me ~ not too comfortable deleting files i dont know about since everyone seems to be able to sign in after awhile so im going to leave the htmlcache alone - but still, what the heck is going on? i was just playing some games with friends yesterday D:< :steamfacepalm:
Salve,
nothing that has been read so far serves the effective resolution of the problem reported and encountered by the author.

The problem has been present since January of this year as far as I know, as well as then and now it has reappeared. I don't know how many of you have tried to write a ticket to steam support (don't laugh, or think of phrases like "and what would it be for"), but in January an answer I received if I remember correctly was, periodically steam implements maintenance in time slots in which there are few turnouts/users who connect.

It's useless for me to write to support now, an analogy like then would appear again in the answer or worse, an answer that I often receive, in the tickets I write to steam support: "sorry at the moment there is no one who can help you, therefore, having answered you, we will close the ticket", or even more absurd phrases in a resolution of the exposed problem that does not arrive and is not resolved.

The various methods used and written by some users for the hypothetical resolution of the problem in response to the author of this thread, "they are only methods that have led to the spending of time", time which, as per the message, appears as an error signaling steam, after entering the password, it says to try again later, with choice options "try again", or, "go offline", with in the lower right corner written error 20.

And from there the answer given to you which mentions what was written to me in January and which has now recurred to many other users even now in this period.



This is not an error due to the user, but they are "apparently" works by the Valve-steam team, which unfortunately vary from user to user, as well as from area-nationality.



What I can write concluding, unfortunately, that this problem arose as a result of the new steam access setting change they created (the old screen before did not have the QRcode on the right side), since they released this new login screen, this problem periodically occurs, and others that I won't write otherwise I would go too far from what the author of this thread asked.
最近の変更はAncalagonが行いました; 2023年3月28日 17時29分
Li 2023年4月5日 5時00分 
up last steam tool update, the dealer log alone out, when gaming and then write no match to login again with fehlercode e20, please fixed this , thank you
I am having a similar issue where I get to the steam guard code and then it rejects me with error code 2, I used to get a different error but it has now become exclusively error code 2, the initial error code was probably 20 based on what this post says, but I cannot be sure
Well I never imagined that I would go through situations like this (erro e2) the problem was when I entered the code sent to my email ... and would test some possible solutions cited by the players earlier, until I decided to write the code that was sent to my email instead of pasting, and it worked :steamthumbsup:
same problem a few minutes ago. :ske:
Thran 2023年5月29日 14時27分 
PtblDuffy の投稿を引用:
I deleted everything in `%localappdata%\steam\htmlcache` and that fixed it for me. At least, it seemed to. May have been a coincedence.

Just came here to say this worked for me. Doing the Lord's work @PtblDuffy.

For context, I'd moved Steam from one hard drive to another. Then I reset my password but was given error E2 when I tried signing in from the new Steam folder. Clearing the cache worked, I think because it must've been somehow tied to the old installation.
Kyot 2023年5月29日 15時38分 
sdadas
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全スレッド > Steam 掲示板 > Help and Tips > トピックの詳細
投稿日: 2023年3月4日 14時00分
投稿数: 53