Trusted Status

[lorenzoiaconis]

I spent 10€ on the lost ark shop, and my account is still in trusted status!

[cSg|mc-Hotsauce]

Originally posted by lorenzoiaconis:

I spent 10€ on the lost ark shop, and my account is still in trusted status!

Did you also enable the Steam Mobile Authenticator app?

https://www.amazongames.com/en-us/support/lost-ark/articles/account-restrictions

[lorenzoiaconis]

i did this today.

[Cathulhu]

Did you use your own money, or steam wallet gifted by another account?

[lorenzoiaconis]

i used the steam wallet loaded with my own money.

[ReBoot]

I don't quite get the problem here. Isn't "in trusted status" a good state to have an account in?

[lorenzoiaconis]

Trusted status prevents you from doing some things in games.

[ReBoot]

Originally posted by lorenzoiaconis:

Trusted status prevents you from doing some things in games.

Please quote ANY source or error message.

[lorenzoiaconis]

the message says: "To prevent abuse, the ability to use the Auction House is disabled until your account has Trusted Status."

[ReBoot]

Originally posted by lorenzoiaconis:

the message says: "To prevent abuse, the ability to use the Auction House is disabled until your account has Trusted Status."

Now THAT makes sense. Previously you've been claiming the opposite!

OK, shall we proceed troubleshooting your account being untrusted?

[lorenzoiaconis]

That's right.